It was our first time flying Air Austral, overall very satisfied with their performance, facilities as well as with food and beverage on offer. Tickets were priced moderately and facilities provided were adequate for the 6 hour flight time.
we flew Chennai to Reunion( Boeing 737), had a couple of days stay at Reunion then
Reunion to Mauritius (Boeing 777) ; the Mauritius to Reunion & then Reunion to Chennai.
All 4 flights were pleasant and on time arrival and departure.Only downside was one air stewardess on our return flight from Reunion to Chennai was rather rude. She served us Veg-food when we clearly asked for Non-veg food. She insisted she has no more Non-veg food left only for us to find she was serving Non-veg food to the french speaking passengers. when confronting her, she was rather rude and insisted either we have veg food or don't have any at all.
Apart from this isolated incident our flights with Air Austral were pleasant and all the other air stewardess were friendly and had decent knowledge of the English language considering they are primarily a French speaking crew .