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“Great flight”
Review of Air Austral


Reviewed 3 February 2018 via mobile

Read a lot of negative reports on Air Austral, but was pleasantly surprised at the flight, excellent service , friendly crew, nice seats with leg space unlike many other airlines where seating is cramped. Punctual arrival. Airline served good food.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank InderJitS104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 890 reviews

Reviewed 19 January 2018 via mobile

First time travelled by air austral..very welcoming,friendly,caring,attentive crew members..will travel again with them

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
1  Thank ahmadoumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Air Austral's "Confort' class is as good as most other business class products I O have experienced. On a four hour flight, they provide an excellent meal, champagne, a personal iPad with a selection of movies and TV series, a lovely amenity bag, and superb service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018

Air Austral was good with exceptional food but flat cool drink poured from a 2 liter bottle . We had a stopover at Reunion which was terrible, Standing in hot passages with a understaffed a passport control which took an hour to let us through. Not worth it to have a stopover at Reunion.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Erik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

Very good service with friendly staff. The airplaine was clean and the food was good. This is also the only airline flying direct from Johannesburg to Reunion Island

Thank 148leons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC