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“Good”
Review of Air Austral


Reviewed 19 January 2018 via mobile

First time travelled by air austral..very welcoming,friendly,caring,attentive crew members..will travel again with them

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
1  Thank ahmadoumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 805 reviews

Reviewed 17 January 2018

Air Austral's "Confort' class is as good as most other business class products I O have experienced. On a four hour flight, they provide an excellent meal, champagne, a personal iPad with a selection of movies and TV series, a lovely amenity bag, and superb service.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Greg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018

Air Austral was good with exceptional food but flat cool drink poured from a 2 liter bottle . We had a stopover at Reunion which was terrible, Standing in hot passages with a understaffed a passport control which took an hour to let us through. Not worth it to have a stopover at Reunion.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Erik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2018

Very good service with friendly staff. The airplaine was clean and the food was good. This is also the only airline flying direct from Johannesburg to Reunion Island

Thank 148leons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

The flight in question took place on February 7th 2017. In relation thereof the boarding was effected on time and upon getting into the plane the passengers were welcome by some very kind crew members. Everything as regards both the taking off and the landing went smooth. The latter was nearly imperceptible. The meals served on board were good in part as a result of a fine catering service. The seats were not very comfortable and they are too close from each other so that sometimes one has to stomach the unpleasant rubbing of the person sitting on the seat beside him, but that’s in principle a general feature concerning most of airliners as to the tourist class seats and this flaw is unfortunately more evident in long lasting flights. During all the flight we had several types of drinks at our disposal; it was just necessary to go to the relevant compartment with no need therefore to call an air hostess to the end concerned, which comes in handy really. In any case, the personnel on board were all the time very kind and helpful. The return flight to Paris was operated by the same company and the same characteristics as those mentioned above are applicable to that return flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank periandro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC