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“Family trip”
Review of Scoot


Reviewed 6 April 2018 via mobile

We always take this airline if we happen to have holiday in the Philippines.
We understand its a budget airline, seats preferences if want to purchase a more comfortable a bit pricey, the staff at the check in counter were very please and accommodating at clark airport dated 02April bound to singapore. They had a genuine smile.

The aircraft staff were always helpful, the flight was almost full but they managed to accomodate their body language of helping those elderly passenger, some dirts are visible but we all know its a budget airline..
They need to improve their sound system coz most of the time when the captain and staff informed us those safety procedures, blur sounds.
Over-all, still recommend to my friends as a budget airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Ibrahim1024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 6 April 2018

Our first flight with a budget airline to Europe - Scoot, they are the only option for a direct flight to Greece. If we are flying with other full-fledged airlines from Singapore, min additional 4hours due to transit.

My flight from Singapore to Athens (Greece), we fly economy class with additional check-in baggage allowance, scoot-in-style (to check out on the SATS lounge at Singapore Changi Airport) and extra legs space.

Honestly, I am quite disappointed with SATs lounge. All the table is filled with used cups and plates, no one is there to clear. Toliet is extremely dirty and messy.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank TravelwithR10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

We all know about flying. Some more stressful than others.

If the flight itself is not stressful. I believe the flight would have been smooth and without problem. Other then the fact that it was a Budget Airline with Budget service.

Every time we here of such news that we do not want to hear. (One always turn to the person shouting all sorts of rubbish on the plane.

The majority of normal people, are generally peaceful and would like a stress-less travel . Which comes with normal travel. No matter how Cheap / Low Price the flight can be.

One would always question why. would there be people shouting at the top of their voices and carry out conversations that should not have been made in the first place,.

Now, I give you a very Big Question.

WAS IT THE CAUSE OF THE TRAVEL THAT COMES WITH STRESS , IMPOLITENESS OF THE CREW OR STAFF OR THE WAY THE CREW HANDLED THE SITUATION IN A MANNER THAT WAS NOT VERY CORRECT IN THE FIRST PLACE THAT ESCALATES THE SITUATION .

Now I ask you. Why , if you fly scoot come across such stressful situation where else such situations may not be present on other BUDGET AIRLINES.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank benjaminlu68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Flight attendants were chit chatting loudly in the meals area and ignoring passengers' demand. They were not attentive and professional - too relaxed? I have no issues with them but they really need retraining. And the air in the plane is abnormally dry. One of the loos have a stained mirror which was really disgusting. This is my 4th time with Scoot but their standards have dropped so much to my horror. I might not try Scoot in future for the price of the flights I paid for.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank HIMSHERO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

TR617 - 4 April 2018

An event-free flight that departed on-time and arrived ahead of schedule (early by 15mins).

The crew took this plane well and served all passengers well.
The lead crew did sound a bit strict, which is really not necessary since most of us going home, after spending time in the land of smiles, would be feeling downbeat and upset as we go back to our real lives.

Not sure why these budget planes like to park the planes way out.
While we were efficiently transferred by bus to the immigration, just a foot steps away, the bus ride was really uncomfortable as everybody was squeezed into bus so as to minimise trip.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank SGThai2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC