This was the first flight with Thomas Cook for a few years and it has drastically diminished in quality since then. The food on offer is much smaller in portion size and little choice. We paid extra for the 6 seats to be together and for extra leg room which we did not get for some reason. You now have to pay for everything including extra TV channels which used to give you a lot more options. I think £5.00 per head was despicable. There were not many programs to watch and only 1 episode of TV sitcoms. For a 9 hour flight this was not professional. You were given 1 bottle of water for the whole flight and when tea and coffee was provided with your meal there was no offer of a refill. Our grandchildren were extremely dehydrated. The staff were quite abrupt and less tolerant when trying to manoeuvre a 6 year old to the toilet. We were very disappointed with this outward flight which was their first time in an aeroplane. The flight seemed all about generating income than making people happy and encouraging them to fly again with Thomas Cook.