We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great value ”
Review of Gulf Air


Reviewed 4 weeks ago via mobile

Flew London Heathrow to Doha and Bahrain. Very cheap flights. Good value for money. Not the best airline we have ever used but great for the price.

Thank Kayleigh_M_Williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (481)
Traveller rating
Traveller type
Time of year
Language

33 - 37 of 481 reviews

Reviewed 5 weeks ago

Its absolutely ridiculous customer service on the part of Gulf air. Bahrain does not accept any visa applications without the ticket to Bahrain and I responded to Gulf air for a cancellation a month prior to my departure since that's the earliest you can apply for a visa. They rejected my refund application saying that it is my duty to find out if Bahrain issues tourist visas or not clearly knowing that the embassy is not issuing any visas irrespective of the applicant. Moreover, neither does the embassy or airline state the same. This is just absolute fraud and pathetic customers service to just charge customers for cancellation fees. This was again after multiple phone calls to Gulf Air in Texas and Athens. They will also not send you any written communication since the system does not provide them to do so !!! Would rate a negative start if I could.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Neeraj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

Flew on this GF 2, Airbus A330-300 from London to Manama. 6hour 20 min flight and was very comfortable. Usually not fully loaded in this route. Excellent food and drink options on board.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017

The flight departed on time in Heathrow and the connection in Manama was only 40mins and it went well. The airline crew are well mannered and provide a good service as per the airline provision. No issues to and fro during the flight and the customer service received in Dubai is good.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Michael O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

Recently i need to travel with Gulf Air. I'm not saying its service is bad but the facilities inside the flight is poor. Most of the ares need improvement. Toilet, passenger seats No mobile charger etc... most of the seats wont recline back. I tried one and its reclining button fall inside. for a long travelling service we need charging point for mobile phones. Most of the airlines i traveled such as Emirates, Qatar, Ethihad, have this facilities. As the Gulf Air is the National airline of Kingdom of Bahrain they should keep their reputation. Food was not bad. Staff were excellent. but sitting straight and travelling 6.5 hrs is not good.....

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ajith P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC