We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Gets you from A to B. No glitz.”
Review of fastjet


Reviewed 5 July 2018 via mobile

The plane we were meant to depart on only arrived when our ticket said we would be departing, so we were late by about 30 minutes. The flight was in a small plane (3 seats across) and was a bit cramped. However, it was clean and the air crew were professional. Considering the price, it was a fair flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Ryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (215)
Traveller rating
Traveller type
Time of year
Language

19 - 23 of 215 reviews

Reviewed 4 July 2018

It is a smaller plane than I am used to but all went well fantastic. To Harare the plane was full, but on our return we could move to sit alone. The service on the ground and on the plane were very good. The air hostesses were very friendly and extremely professional and helpful. They assisted me very kindly. I would surely recommend them for short flights. Food are not included but we did not mind due to the short travelling time. We took our own snacks on board with drinks bought at duty free shops. We could take own food from home, but drinks were not allowed through customs. Fastjet tickets were also the cheapest. Space for handluggage is very limited. Keep a small handbag with you. The rest of the handluggage is stored at the back.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nbcamping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2018

An affordable airline and their time is spot on. Ok for short flights, but for longer flights you may have to look elsewhere.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DaliMiso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2018 via mobile

Although on the website fastjet looks nice online. The customer service at the sales desk in Dar Es Salaam, TZ was horrendous. No where on the website did it say that they didn't take debit card. Neither of my cards worked at the airport ATM and the sales lady didn't give two $#!+$. My friends dad paid for 2 bags, but she refused. They are a money hungry company and charge for every little thing. Just be prepared. You are allowed 1 23kg checked bag, even if you pay for 2!!!

Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

- Price was reasonable
- Flight was on time and reached on time as well
- Traffic to airport in Dar was horrible and we almost missed it so leave atleast 3 hours before your flight to avoid disappointment.

Thank Hussein D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC