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“Shambles and rude staff”
Review of Flybe


Reviewed 17 October 2017 via mobile

Delayed flight
No explanation
No announcements
Incredibly rude staff at the gate
NEVER FLY THIS ROUTE!
They honestly could not care less if they tried - use Bristol Aer Lingus - roughly the same price and without the rudeness!

    • Customer service (e.g. attitude, care, helpfulness)
1  Thank Berksvisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,460 - 2,464 of 5,634 reviews

Reviewed 17 October 2017 via mobile

The ultimate in uk budget Airlines. Couple of good routes from Cardiff but your tightly fitted into your seat. Cheap enough though and in time.

Thank Kayleigh_M_Williams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

Two pieces of checked baggage lost. One ended up in Frankfurt, and one in Amsterdam. They were to be sent to Lyon, and never made it there. Then they were to be sent to our home in the US, and never sent to our home! We had to pick one up driving two hours, and the other is still not recovered! Flybe is a "fly by night" operation. The baggage tracing website did not work properly, and many phone numbers we were given were out of operation or customer service did not have any more information than we did. DO NOT check bags!!!!

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    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Janis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

Flybe planes seem pretty basic and interiors were a little tatty on both journeys I’ve done, but I’m not worried by that. More importantly they have decent legroom in standard seats, and the planes are comfortable and clean. With Flybe I feel no need pay for extra legroom seats, in fact I didn’t even reserve specific seats and was still sat next to my partner. It’s only just over an hour’s flight to Bergerac, but minimal time is spent at check-in and boarding; so much easier than flying from Gatwick.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank ShootTheMessenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

The return flight from Edinburgh went without a hitch. The arrival time in Birmingham was ahead of schedule, and you could not fault the cabin crew or pilot for their service. The cabins are quite cramped, but that is tolerable on a short flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC