Unfortunately there is no 'online check-in' and check-in at the airport opens only 2 hours before departure. This is very unusefull, sometimes I need more time in duty free, but I have to spend this time in queues for check-in.
Check-in desk in Naples were situated in another termanial than Gates and it took time to get there and back, which was very uncomfortable.
Very nice staff at check-in desk at Naples.
20 minutes delay in departure - this is ok (was prepared for longer delay :D ).
The window onboard near me was dirty (someone's trace of forehead).