I've flown JFK-ORY for three or four years, on Air France's daily service (one plane, round trip daily). AF cancelled the route at the start of this year, and for me, flying into ORLY instead of CDG saves me a couple hours minimum, upon arrival and departure.
Level listed the Newark - Orly flight, so I figured why not. Pricing made the experiment even more attractive. AF prices were constantly increasing, I'd last paid close to $3000 RT for a Business Class flight. Great service, but getting pricy.
Level sold the Premium Economy seat for $1100 (I paid $100extra in that price to get to select my seats when I purchased the ticket).
So, the GOOD, is that the seat on the return was as advertised, with adequate leg room, adequate recline and food and drink included in the price. The premium section is configured 2-3-2, and is equivalent to what we used to get for coach seating 20+ years ago. The food was airplane food, served on attractive cardboard. We were offered three or four choices of entree and red or white wine, assorted soft drinks water & coffee.
The Not so Good news: On my Newark - Paris flight, the airplane we took was not the LEVEL A330, instead it was a charter plane, configured 2-4-2 with barely adequate legroom for a short person. I'm 6'2", and I had both knees replaced last year, I NEEDED THE EXTRA LEG ROOM. Service and food were same as the return, but the premium price I paid for space was not delivered. NOTE that I wrote to Level upon arrival in Paris, they've ignored me so far.
Level cancelled my originally booked return flight, maybe 10 days before departure, and rebooked me on the next day's flight. OK, an extra day in Paris, BUT I'd selected the flight the prior day to allow me to attend an important meeting. OPPS, that did not happen.
The flight was no where near full in either direction, so the cabin crew said "Take a whole row if you like" when I asked them about the equipment change, which would have been good but even with arm rests folded up, there are protrusions at each seat space.
precluding stretching out.
I'll note that the cabin crew was friendly and helpful, and apologetic about the equipment changes. Nicer than Business Class crew on United, if that gives you any sense of nice or not nice.
I may try LEVEL again, or I may put up with a 1-connection flight to return to JFK-ORY via somewhere in Europe.