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“Flight to Paris from UK and back”
Review of flybmi (formerly bmi regional)


Reviewed 4 weeks ago via mobile

Recently flew to Paris from Bristol UK, Aircraft itself is very small and the ticket price was not cheap as if you were to travel from Lond airports. £ 943 for 4 of us compare to 425 from London airport and what you get for that extra money you pay, you get free coffee and the extra luggage allowance. I would not recommend unless you are desperate to travel urgently and you can't get to London for the early morning flight from Devon. No issue on punctuality but on coming back we got very confused as they have changed the name and the flight number.

    • Seat comfort
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank Suraj K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 33 of 326 reviews

Reviewed 4 weeks ago

This was a lovely new little jet. A bus took us out to the plane in Bristol. It left on time or maybe a little early in the flight to Frankfurt. Seating was 1X2. There were complimentary drinks and snacks.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Elga K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We booked to fly from Southampton and booked corresponding hotel in Munich.

Flybmi then switched the flight to Bristol giving us no option but to book an overnight hotel in Bristol with additional travel costs and an additional £80 car parking charge.

On the way back the air stewardess was 2 hours late joining the flight so we had a 2 hour delay on our home flight getting us in after 1:30 in the morning

The flight was advertised as providing snacks which was either a 30gr pack or Bretzils or a kitkat. In previous years they had provided a 20cm long filled roll.

Flybmi also reduced the number of cabin crew on the flight from 2 to 1.

We are unlikely to ever use them again.

We will however be submitting a claim for the extra costs incurred, which if they do not pay, I’ll be claiming through small claims court.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Eatery_Reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

This is the most horrible flight I am about to take. I had a flight with Lufthansa from Bristol to Munich and then a connection from Munich to Bremen with a layover of around an hour. All Lufthansa connections from Bristol to Munich are carried out by BMI. My original flight was around 5.20pm. First it got delayed by 45 minutes. Second they started the boarding process after one hour, took the passengers via bus near the flight around 6.20pm and then instead of actually completing the boarding process they sent the passengers back to the airport in the same bus with the excuse that " the crew needed a break for 20 more minutes and did not prefer the passengers waiting in the bus for the next 20 minutes". Come on!! What is this? The flight is already 1 hr 20 mins late. We have no certainity of the exact time of the flight and added to that this chilled out attitude of the crew is really horrible. I had a connection to Bremen with Lufthansa from Munich at 9.15pm...god knows what will happen to that!!!!!!!

Moral of the story: NEVER BOOK A FLIGHT WITH BMI!!!!!

    • Legroom
Thank Saswati S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2018

The evening before our flight had a text saying 2nd leg (Brussels to Prague) cancelled. Tried contacting but no answer. Bristol airport had no information. Eventually, at Brussels airport, were re-booked onto a much later flight and eventually arrived in Prague at 7 pm (insead of 11 am). Claimed compensation. At first denied but then after several emails confirmed it would be paid but may take 30 working days. The flight was cancelled in May and we are still waiting compensation. Several more emails of ours ignored. 3 phone calls later was told that there are problems with accounts due to a new system.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Julia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC