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“GRU to LHR - Economy Class on the Boeing 767”
Review of LATAM Airlines


Reviewed 4 weeks ago

I flew on the extra flight offered during the high season in the middle of the year. The economy class seats were super comfortable and the legroom was perfect for an 11 hour flight. The best parts of the flight were the meals, dinner was the best food I have ever had on an airplane (considering even business class meals) and all of the other meals were excellent.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Arthur R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 130 of 29,001 reviews

Reviewed 4 weeks ago via mobile

The guy reclined in front of me as soon as he could. For 4 hours his head was in my lap..he was taller than the short seat back. If Latam wants the "tall" people's dollars..US, Austrailia, Germany..they need to provide seats for people who are not short. I hate this airlines..always mistakes, delays, they go up and down the aisles hawking stupid things to sell instead of providing safety and service to the passengers. You are stuck on a crowded plane and then they block the obe aisle with the cart of crap they take over an hour to sell. C'mon..people have to be in an airport for THREE HOURS before an international flight. They have time to shop. Latam does NOTHING for the passengers so they hope since people are so bored they will buy something. Plus..the seats and space is tiny..but the take up 3 inches with their marketing crap and pillow and blanket. There is no room for the person to sit!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank SoCalRascal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

regular and smooth flight. on time, nice onboarding service (paid), check in was ok and no big issues for leaving the plane

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    • Customer service (e.g. attitude, care, helpfulness)
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    • Value for money
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Thank gilbertopacheco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This flight was managed by South African Airlines. The flight personnel were friendly and professional, the food and entertainment great. Just a word of advise - the seats in the middle area feels slightly bigger with more legroom.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LizaGroenewald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We departed at 0950 to arrive at IGU for 1205. We visited the falls returning at 1900. The times were ideal for a day trip without the need to stopover in the town. Very pleasant staff on board.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank wendy j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC