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Car hire warning

Newcastle upon...
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Car hire warning

Do not use Maxim rent a car. On arrival at Dalaman airport there was no sign of anyone from the company, we had to get the Thomson rep to call them to get someone to see us, when they did turn up they said the car had not been returned so they would drive us to our apartment and bring the car to us later. Ten minutes down the road the driver got a call to say the car was now available and they would bring it to us. The car we booked was a Toyota Yaris (or simular) which we chose mainly as the website showed it as having satnav. The car that turned up was a Fiat Albea (not sure in what way that is simular to a Toyota Yaris). I pointed out that the fiat did not have satnav, he said the satnav was in the 'office', which turned out to be a house down a small backstreet. The first satnav appeared but they could not get it to work, nor did the second, so we had to continue our holiday without one. They would not accept that we should have some compensation for this as we had not paid extra for it. The car was ok, apart from stinking to high heaven of cigarette smoke and having very little petrol in it, but I will certainly never use them again.

1. Re: Car hire warning

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Removed on: 14 August 2015, 16:16
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