I Stumbled across this company,
How do I know if I can trust them and if other people have had experience with them?Edited: 21 March 2012, 08:51
You can know the same way that you know with everybody else...!
Contact them, ask them the questions you need answers for, meet them face to face and don't involve money before you have met.
I have never used them, we always use some one else which we find trustworthy and reliable.
According to their website they are an Australian company. It would be interesting to ask them if they sub-contract the delivery of the trek to a local company in Nepal, and if so for you to consider whether it would be better (and less expensive) to deal direct with a Nepali company: the Nepalese are rather good at the tourist business, particularly in Nepal.
I notice on their website the terms for payment, and their cancellation charges: these compare unfavourably with the Nepalese company that I have used on several occasions, who do not ask for payment until you meet them in Kathmandu (other than for any internal air tickets that they may have to purchase in advance). There are numerous good companies based in Nepal, and Nepali-owned (so that whatever you pay goes into Nepal)
Even if you have found a reliable company according to others, then still there has to be this "click" with your guide / porter.
But i agree with previous posters, there are more good then bad companies to be found,
Have a great trip!
As Alanyeti also pointed out, you could consider dealing directly with a Nepal based company. You will get the same service and experience (or maybe even better), but at half the price.
The agency I use in Nepal, has never charged in advanced (before arrival to Kathmandu) and there has never been cancellation fees involved. But if I had cancelled something, I would ofcourse pay for the expenses the agency might have had.
If you want to get in touch with a reliable nepali based agency, I would be happy to help you. And Alanyeti - who is a very experienced Nepal traveller - has some good contacts too, I know.
I too I usually go with the same travel agent, in the same way Alan and lisbeth do ;-) After 7 years of experience travelling alone in himalaya I've found good people can help me in any kind of conditions. It's very important have someone who can take care we you are alone far from home.
Thanks for that, what is good price for a 19 day tour? Mabe around $2000? I just want to know what a reasonable price is?
2000 USD can be a very good price or it can be way to expenssive!
It all depends on what the price includes!
Airport pick up?
What class of room?
How many meals?
Transportation in Nepal?
Which trekking area?
Permits and insurrance?
Which accomodation while trekking?
Are you talking US$ or Aus$ ?
Aus$2000 sounds ok if you are talking of 19 days, including air-port pick ups, accommodation in Kathmandu (bed & breakfast in medium hotel), internal transfers (by air rather than road - at least one way - if it's a Pokhara-based trek), permits etc., trek accommodation and food.
If it's EBC it may cost a bit more as there's the cost of flights in and out of Lukhla, and the Khumbu tends to be pricier than other areas.