Thank you for taking the time to write to TripAdvisor. We try our best to limit our review section to first-hand traveler reviews. General commentary, bulletins, or questions for other reviewers, such as your message, may be better suited to the TripAdvisor Forums (http://www.tripadvisor.com/ForumHome). Forums are discussion boards in which members ask and answer as many travel-related questions as they like and get travel help from fellow members. Please feel free to post your message there instead.
TripAdvisor Support Team
Subject: Novotel Bali Nusa Dua Hotel & Residences
Title: SCAM by Hotel
We booked & prepaid in full in $NZ. The hotel then tried to SCAM us by saying we hadn't paid in full. The cheats then made us pay another almost $NZ500 (almost double the quote) before we could leave to catch our flight home. I have proven to them that we paid in full in accordance with our contract agreement for accommodation, but, these SCAM artists are still insisting on SCAMMING us. So bugger them, I've stopped the credit card payment for the amount they are scamming & and I'd love them to take me to Court for it. I may yet invite Fair Go to help stop others being SCAMMED by these bloody pirates.