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Warning: Booking Transportation with Rideways NOT RELIABLE

Mexico City...
1 post
1 review
Warning: Booking Transportation with Rideways NOT RELIABLE

Waited for 40 min after the sliding doors at arrivals. A saw a lot of drivers picking people up with names tags, but my driver with name tag was not threre. Called the number provided by rideways (+8613651109856) at least 4 times and the lady who answered the phone only told me 4 or 5 times “we will call you in 5 min” and never received a call back. The last time she told me “please take a taxi” and we will refund you. The driver supposedly had my Flight # and he was tracking the arrival. Obviously very bad experience. I asked for a refund and two guys (Theo and Luke) were useless, they denied the refund under argument that driver was there which is a complete lie.

NEVER USE THIS COMPANY, NOT HONEST PEOPLE.

2 replies to this topic
Sherbrooke, Canada
Level Contributor
46,051 posts
830 reviews
1. Re: Warning: Booking Transportation with Rideways NOT RELIABLE

Never heard of them. Taxis are just fine.

Melbourne, Australia
Destination Expert
for Beijing, Lijiang
Level Contributor
9,831 posts
69 reviews
2. Re: Warning: Booking Transportation with Rideways NOT RELIABLE

Never heard of them either.

If there are just 2 - 3 people with normal amounts of luggage get a taxi. Have your hotel written in Chinese & join the taxi queue, its easy. Even if there seems a big line it moves quickly.

Reply to: Warning: Booking Transportation with Rideways NOT RELIABLE
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