Waited for 40 min after the sliding doors at arrivals. A saw a lot of drivers picking people up with names tags, but my driver with name tag was not threre. Called the number provided by rideways (+8613651109856) at least 4 times and the lady who answered the phone only told me 4 or 5 times “we will call you in 5 min” and never received a call back. The last time she told me “please take a taxi” and we will refund you. The driver supposedly had my Flight # and he was tracking the arrival. Obviously very bad experience. I asked for a refund and two guys (Theo and Luke) were useless, they denied the refund under argument that driver was there which is a complete lie.
NEVER USE THIS COMPANY, NOT HONEST PEOPLE.