The Left Luggage office staff were outrageously charging people more than the prices advertised on the sign when we visitd last month. We had two suitcases (less than 100cm high) and also two hand luggage cases, to leave these for 36 hours. I had checked the proces and my suitcase measurements before we left. 100 x 50 x 40cm, over 10kg, is advertisd as being 40 baht a day, but the rather unpleasant man said we needed to pay 100 baht. Even the top price case advertised at 150 x 60 x 80 is only 80 baht. So they wanted 600 baht from us in total. I pointed to the large sign over the door with the prices, and the woman said it had not been ‘updated’. She also said our case was bigger than this size but as we did not have a tape measure, we just had to disagree. As we had to leave the cases, we had to just pay. They wanted 300 on the day we left the cases, and then for us to pay a further 300 when we returned.
We realised later that what we thought was a receipt for the 300 we had already paid was in fact A ticket saying this was the amount we needed to pay when we collected the cases. So their records showed we paid 300, whereas we paid 600, just in two stages.
We noticed that other people were also being charged 80-100 baht for leaving cases that were in the 40 baht price range. For one case it does not matter too much, for 600 baht was a lot to pay when it should have been 240. The staff were rude and quite scary, and we left our belongings in their care which was also nerve-wracking.
Having looked online, I see that other websites state that this office overcharges people. The total cost, even 600 baht, was not massive but it was upsetting to start to our time in Bangkok with such blatant corruption and dishonesty.
Everything else about our trip was great!