Be very careful when choosing your parking company. Stay with the established and highly service oriented players like Andrews, Busy Beaver etc. Truly professional and price competitive. Importantly, their waiting time is an industry benchmark. One should never have to wait more than a maximum 10 mins for a shuttle to pick you up to and fro the airport . I am a regular long term parking customer and used the major companies to 100% satisfaction.
But I succumbed to temptation and used the much cheaper advertised " Commercial Drive" airport parking company recently. Received a hot iron brandishing of a lesson I will never forget. Company advertises " No Waiting" but we waited 45 mins despite several calls to them by me and others waiting at the airport. Calls get diverted to voice mail and you are asked to leave a message but you can't because voice mail box is full. Their office is a small porta container in a loosely enclosed dirt parking lot. On the night they finally picked us up 45 mins late we arrived to a parking lot that was in total darkness because their portable generator was not working. That's right..they do not have connected electricity to their parking lot. Their employee had to find passenger's car keys in their small unlit garden shed office with the help of passenger's mobile phone torches. They could not locate keys easily and this was not because of the poor lighting. They had to go thru key hooks one by one to search for some passenger's car keys. To cream it all the manager was very rude. Many were so angry with the shocking service and treatment given.