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Just say NO to Camperman camper rentals

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Just say NO to Camperman camper rentals

Avoid Camperman camper rentals at all cost.

After our experience in 2018, we would NEVER rent from Camperman again and strongly recommend that no traveler do so either.

Do NOT be persuaded by any positive reviews. Camperman offered us money to NOT write a negative review, so I can only assume that any positive reviews are either bought, or at least aren't representational since poor reviews are actively discouraged.

A quick search will reveal we are not the only ones who had a poor experience and were offered partial refunds in exchange for not leaving a bad review.

This alone speaks volumes about Camperman's customer service. They spend more time and effort trying to cover up a poor product and service than just taking input and improving their business.

There are many, many camper/RV rental companies serving Australia, and just about any one of them would be preferable to Camperman. Just scratch Camperman off your list now and move on.

We rented a Camperman van in Australia for 23 days. We are a family of four. Though Camperman says that their camper will sleep four. It can't. At least not in any comfortable way.

The top bunk is too narrow for two, even if they are children. On top of that, if you are going anywhere warm, the top bunk will be hot and sweltering. There is no ventilation. The cushions in the top bunk were poorly cut, making them lumpy and unusable. The whole top bunk is a disaster.

Even if there are only two of you, the bottom bed is assembled laboriously by moving a heavy table top, multiple pieces of wood, and nine (9!) old and used cushions spread around the van. This makes the bed difficult to set up and uncomfortable to sleep on. There are gaps in the padding everywhere. Poor ventilation here as well.

With such poor bedding, we just gave up and tried to use the tent Camperman provided. Again, quality is poor. The tent was dirty. The pads provided were thin and old. More importantly, the tent is not waterproof. If it is raining, you're out of luck.

It should be made clear that the van isn't self-contained. If you use the sink, the water just drains out the bottom, exiting near the side door that you use to enter/exit. Also, campgrounds don't allow you to drain gray water directly (for obvious reasons). So, you won't be using the kitchen.

The refrigerator was old, making it loud, especially at night. It's so inefficient though, it will kill the battery in a few hours, which makes it quiet, but no longer cold. It also leaked water inside the camper.

Camperman did say we could drive all the way back to Brisbane and they'd try to address the issues, but this is impractical if you're trying to keep any sort of itenetary. It is a false solution.

It should also be highlighted that there is no AC in the back, so if you are traveling with more than two, the people in back suffer when it's warm.

Again, there are just too many other choices of reputable camper rentals to need to use Camperman. Ever.

Even as a last resort, we would advise just renting a car and staying in cabins at the campgrounds. It will ultimately be cheaper and more comfortable.

Until Camperman learns to listen to customers and incorporate feedback to improve its business, we highly advise finding a different rental company. You'll be glad you did and will enjoy your holiday much more.

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3 replies to this topic
Sydney, Australia
Destination Expert
for Sydney, Uluru-Kata Tjuta National Park, Airlie Beach, Whitsunday Islands
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20,431 posts
203 reviews
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1. Re: Just say NO to Camperman camper rentals

Camperman is not the only dud....

check out the number of bad reviews for lots of companies on here....

We often advise to reconsider your choice of a camper van at all.. A rough guide for anyone thats been around for years is always 2 more beds than passengers..

Australia is not the ideal place to rent a camper... its not Europe with lots of free camping and you need to be well prepared.... whole different ball game if you own your own camper

Mentioned in this post
Australia
Australia
South Pacific
Oz
Level Contributor
14,507 posts
50 reviews
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2. Re: Just say NO to Camperman camper rentals

Hi,

Sounds like a typical rental report of a glorified tradies van.

https://www.youtube.com/watch?v=Bz61YQWZuYU

Cheers,

South Pacific
Destination Expert
for Hobart, Tasmania
Level Contributor
30,172 posts
75 reviews
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3. Re: Just say NO to Camperman camper rentals

A van trip is not the great, joyous adventure people think it will be.

Best to rent a car and stay in motels or on site cabins in van parks.

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