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Gate 1 Travel

Northport, New York
2 posts
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Gate 1 Travel

Stay away from this agency. I had to cancel a trip with them due to a death in the family and was told I would be given a 50% refund and to date have not received it. My trip was scheduled for Nov 2004. I have called numerous times and sent many e-mails. Each time I was told that I would be receiving my refund. I have retained an attorney and they haven't even responded to her. I have recently filed a complaint with the PA Attorney General.

Their customer service is horrible, unless you're giving them money and they conveniently forget to tell you all the details.

Los Angeles...
Level Contributor
297 posts
4 reviews
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11. Re: Gate 1 Travel

I should say, on a whole, Gate 1 is pretty good.

I took their tour to Israel and no complaint at all.

First, their price is reasonable

Second, their hotel selection are good

Los Angeles
6 posts
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12. Re: Gate 1 Travel

I went to Italy with Gate 1 on the Florence and Venice package, and the trip went beautifully! They put us up in a hotel in Venice that we later found out is about $300-400 a night during peak travel season. The hotel was clean and beautiful, 17th century architecture and furniture, and there were gorgeous murano glass chandeliers everywhere!!!

I am sorry many of you have had bad experiences with this travel agency. . .I suppose like most places, once they have your money, they don't want to give it back. . .and I agree. If you don't change anything, you are bound to be in good shape, so I personally would advise all of you to not be afraid and give this company a try! It gives one of the best prices available out there on the net!

New Hampshire
Level Contributor
7 posts
21 reviews
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13. Re: Gate 1 Travel

I traveled with Gate 1 on the 15 day Egypt tour in December 2008 and it was the best trip! The tour operator and guise went far above and beyond their duties to ensure everyone was happy. I am already planning another trip (southeast Asia) with them. If you have not traveled with Gate 1 before, email me and I can "refer" you and you'll get $100 off your first trip!

Salem. Va USA
Level Contributor
3 posts
9 reviews
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14. Re: Gate 1 Travel

I have taken 2 tours with Gate1 travel- to Guatemala

and Turkey. I had a good experience on both trips.

I think travelers should keep in mind that this is

BUDGET travel. I have traveled independently in Turkey many times. I could not have covered the same territory and done the same things as cheaply as I did with Gate1. Our tour guide accompanied one of our group to the hospital when she had a nasty fall the night before our departure. She was able to make her flight home because of his concern. In Turkey we had the same guide for the entire trip. In Guatemala we had one guide for most of the trip and another guide the last 2 days.

Virginia Beach, VA
3 posts
1 review
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15. Re: Gate 1 Travel

I'm seriously thinking of using GATE 1 for a 10 Egyptian tour in November. RSVP Thanks. sharpsberg62@verizon.net

vero beach florida
Level Contributor
136 posts
2 reviews
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16. Re: Gate 1 Travel

We are about to sign up for gate one tour Greek Islander with Istanbul 13 days.

Any insight/info greatly appreciated. thanks. Joyce./

17. Re: Gate 1 Travel

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Removed on: 08 April 2015, 23:14
Maryland
1 post
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18. Re: Gate 1 Travel

We plan to travel to Egypt in December and are considering using Gate 1. Could you give me more details about the package. Was Abu Simbel included in your package?

19. Re: Gate 1 Travel

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post because it did not meet TripAdvisor's forum posting guidelines with regards to family-friendly language and/or subject matter. We will remove messages or topics that contain objectionable language and images (avatars or links to pornography), including but not limited to profanity, obscenity, vulgarity, pornographic literature, racial slurs, hate speech, personal insults, hostile comments and threatening language.

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Removed on: 08 April 2015, 23:14
san francisco
1 post
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20. Re: Gate 1 Travel

AGREE - STAY AWAY!!!

I sent several e-mails and called this company. The money has already been deducted from my bank account so I still getting these past due notices. They are now insisting that I pay extra fees.

Please avoid this company. You will save hundreds of dollars.

People that I have been in contact with:

Elizabeth Reber

Jaaneen Hammons

Mostafa Attia