I just purchased introductory tickets to Ann Frank’s house and it added a charge for this?
Did you book tickets that included the introductory program?
"Not all those who wander are lost.” ― J.R.R. Tolkien
So you didn’t buy regular entry tickets to the Anne Frank house, but you bought tickets for the Anne Frank house that also include a 30-minute Introductory program and you wonder why they charge you a fee for that Introductory Program? The mind truly boggles on this one...
Before you give a stupid response do some research and look at the site. Click on the introductory program it states that the pp price is 15 euros which includes the the talk before hand and entrance into the house but without a guide. I thought maybe the programmakosten might be a headset audio guide. It doesn’t state any other charge until checkout. Maybe that is for the intro talk but it doesn’t state it in the description and pricing of the program!!
Excuse me? Yes, I did do research and I did look at the site. Did you?
The €15,50 price of the Introductory program consists of €10 entrance fee + €0,50 online ticket fee and a €5 fee for the Introductory program itself.
You’re right my apologies, I just wanted to know what that word meant.
Simple translation on Bing or Google would have translated to Program Costs.