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Car Hire

cyprus
Destination Expert
for Larnaka City, Cyprus
Level Contributor
3,701 posts
36 reviews
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Car Hire

Will visit next May and will hire a car at airport. Should I go for big names in airport or is there a recommended local agent ?

6 replies to this topic
Perth, Western...
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1 post
13 reviews
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1. Re: Car Hire

BE CAREFUL ON HIRING A EUROPCAR IN VERONA.

We booked Europcar for 1 day on July 26, 2017 pick up around 11 am and return at 6:30 pm, the receptionist have no customer service at all and give us instructions to go left, then straight then right to pick up the car which is a few Distance from the office. Luckily we saw a guy on the street with Europcar logo and ask him for directions but he took us to the public car park. We used the car to go to Lake Sulzano(which is beautiful) and Lake Garda.

We received an email on November 7 saying that we have a traffic violation but there's no evidence given or any attachment on the email. We sent an email back but no answer so we contact our local office and they told us that they can't do anything.

They deducted our credit card of 45 Euro + administration cost. We're so furious that we sent an email to the company but no response at all. We will never hire a car with this company again.

Edited: 14 December 2017, 22:43
pittsburgh
Destination Expert
for Rome
Level Contributor
35,091 posts
16 reviews
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2. Re: Car Hire

Why are you furious at the rental company? You broke the law and they charged you an admin fee to report your information to the authorities. You agree to these fees when you sign the contract. It's in their terms and conditions. The actual fine will come in the mail up to 360 days from the time you were notified by the rental company of the fine. This is all legal, no scam involved.

ALL rental companies have this clause in their terms and conditions. If you break the law they receive a ticket. They must do the research and provide your information to the authorities. They charge you a fee for this. The authorities then forward you the actual ticket.

To the OP, avoid Locauto, Goldcar, Firefly and Maggiore. I've used Avis and Hertz without issue for many years. Be sure to read the terms and conditions of the rental contract and to get an IDP before leaving home. You need it along with your drivers license.

Donna

Edited: 14 December 2017, 23:17
cyprus
Destination Expert
for Larnaka City, Cyprus
Level Contributor
3,701 posts
36 reviews
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3. Re: Car Hire

Thanks Donna

What is an IDP? I have an EU driving licence

Munich
Level Contributor
7,453 posts
5 reviews
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4. Re: Car Hire

IDP means International Driving Permit. But as you are european people you don't need it. Your driving license is good.

Beate

Ocean City, MD
Level Contributor
11,342 posts
7 reviews
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5. Re: Car Hire

The driver should be aware of Italian driving laws, such as ZTL's, parking, cameras, signage, etc.:

https:/…Driving.In.Italy.html

http://driventoit.blogspot.com.au/

aci.it/laci/driving-in-italy/driving-in-ital…

www.viamichelin.com will give you an idea of time/distance/routes and costs.

cyprus
Destination Expert
for Larnaka City, Cyprus
Level Contributor
3,701 posts
36 reviews
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6. Re: Car Hire

Yes, doing my homework

Thanks

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