Disgusting liars and thiefs, autovia. Don't ever, EVER do business with. Upon pickup, we got a dusty car. Of course we checked it briefly, and we discovered 2 rather big things not mentioned on the paperwork. Keep this in mind when I go on with my story. During our trip, two unknown Italian b*stards damaged our car on 2 different occasions with minor scratches and dents without leaving a note. Be honest, what are the bloody f**king odds in 9 days??? For this, we took responsibility, our choice not to fully insure. But because we had to return the car when Autovia at Bergamo was still closed, we could not talk with them about it. Afterwards, they send us an email where they pinned 3 more tiny damages, very small dents that were absolutely not there when we returned the car, and/or were under the dust when we got the car. So tiny, that you wouldn't see them unless you look very closely. Which they did now and now are trying to let us pay for it. But remember, we discovered 2 rather big things on the car which they apparently "missed" in their ridiculously rigid check the previous time. In other words, if we would not have seen these 2 damages upon pickup, they would hace let us pay for those too. We've rented many, MANY cars in our life, from all different kinds of rental companies, but autovia makes its living out of scamming not fully insured people with pre-existing damages. Nothing more than common thieves, so please: avoid at all costs or insure completely. Because from back home, they screw you over and there is nothing you can do about it. Very, very bad, hope justice will serve them quickly in the worst way possible.