Hired a car from Gold Car at Valencia Airport through DoYouSpain . I refused the CDW insurance at the airport as i have private CDW insurance. All seemed ok but i was asked to leave a huge deposit on my credit card which was to be refunded upon the safe return of the car. I was refunded a large amount but Gold Car held 280 euro for "damage" to the car door. There was no damage so i demanded a refund, evidence of the fictitious damage and the damage report. DoYouSpain were quite helpful but there is no UK helpline number so i had to keep calling Spain. After almost two months Gold Car have refunded the 280 euro but with no explanation or apology. Gold Car, i assume, were hoping i would either not notice the amount or just let it go due to the amount of aggravation this causes. NEVER use this sham of a company.