has anyone else had a bad experience with dreadful customer service from Carbis Bay holidays. We spent a week in a property in St Ives rented through Carbis Bay Holidays. They failed(chose not to) to advise us that we were right over a long standing building site that was using heavy earth moving equipment, stone cutting etc from 8AM til gone 5.30. This was very stressful for us and ruined any possibilty of relaxing on our 'terrace' during day even though the weather was lovely.We were unable to relax inside the property given the noise levels. We complained at the time and susequently to Carbis BAy Holidays. Their attitude is they think that we have no cause for complaint as we were in '5 star accommodation'. No matter what the standard of the accommodation, which was good, our precious week holiday was thoroughly spoiled by the noise and the stress. However, Carbis Bay Holidays have referred us to their 'not responsible for this kind of problem' small print - and end of story!.