Even though they have the better price, the experience was very bad. First of we booked a trip to Chichen Itza somehow they didn't have my name on the list and when they came to the entrance of our resort complex they called other people but never called our names. After half and hour I called the company and they came to pick up us. After almost 2 hrs of picking other customers and stopping in gas stations for no reason, they proceeded to take us to our excursion. Not even in a single moment the driver Angel talked to us or explained to us what was going on. After 2 hrs of driving to our first location (4hrs) we arrived to the cenote 40min to swim and 40 min. to eat lunch. From there, about 35 minutes to the pyramids there we will have 2hrs, 1hr of information and 1hr to explore. Our local tour guide took more that an hour to give the information very passion about the story of Chichen Itza, we ended up with about 45 min to explore and shopping. After that we went to Valladolid, since we were so late we only spent 15 min. there, Even though the advertisement said they were going to get tolls we didn't and we ended up taking longer to reach our destination. I asked them if we can take the toll going back he said it will take one hour less but it was $30 to use it, he never offered us as an alternative to go back. I saved money, but the trip was miserable, Would I used them again, I don't think so. They misinformed about another customer when they told him we were going on a big bus and we ended up in a van for 19 people. Chichen Itza was beautiful but we didn't have enough time to enjoy the tour, we spent more time arriving to the place 4hrs and returning about 3hrs. Very disappointing, I was looking forward to this trip for a long time and unfortunately my trip was short from my expectations. :-(