Beware!!!! A month and a half ago I called Mike and made an over the phone reservation with him. Then we e-mailed each other back and forth several times. He asked for my flight info and I gave it to him. I then asked him to confirm my reservation via e-mail... I never got a response. and I did not think too much of it figuring it was just the way things are on a laid back island. I sent him an e-mail yesterday asking to confirm my reservation because my trip is in a few days.... He reply back with "Sorry,we are unable to handle this request." FOR NO REASON!
He could have told me this a month and a half ago. It is inexcusable to be told this just days before my trip.
If having reliable service is important to you stay away from Unity Car Rental.