This is my primary question:
1) $7.95 fee to "deliver my tickets to me in the mail" Is this for real? It's 2018 folks.
I read in a forum that this was optional, and you could print tickets at home. But, during the booking process there is absolutely no option to change this. It is a fixed line item added on without any alternatives.
What is the best site for booking Europe train tickets? I am also looking at GoEuro.
These are the supplemental problems I had with RailEurope, not sure why I am even mentioning these:
2) I tried to chat with them but it was a broken chat system and did not function. It asked me to rate them for feedback before any chat took place, then it disconnected.
3) I had to create a second account because the password reminder email for my first account never arrived.
4) The forums are inexplicably confusing. Couldn't use my main account to post, so I think i posted anonymously. My question (about the above fee issue) never appeared.
For such a slick looking booking site it seems to have a scary amount of problems. Thoughts?
Best alternative site for booking Europe train tickets?