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email or speak to someone

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email or speak to someone

I have special circumstances which require a real time or asynchronous conversation. Is there contact information? I feel stuck in the "Help Center."

4 replies to this topic
Chester, United...
Level Contributor
61,682 posts
75 reviews
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1. Re: email or speak to someone

Hi

If you can expand on what the special circumstances are am I sure one of us will be able to point you in the right direction

West Grey, Ontario
Destination Expert
for Toronto
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79,270 posts
100 reviews
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2. Re: email or speak to someone

Hi dscaso;

TripAdvisor doesn't offer a "one size fits all" telephone or email support.

If you post your general concern, perhaps one of us can point you in the right direction.

Best Regards

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3. Re: email or speak to someone

It is very specific, but, OK, I will give it a shot.

I have booked a tour of the Eifel Tower with a travel company affiliated with Trip Advisor - Aviator. The voucher states all sales are final, meaning no cancellations. I have a trip changes and need to adjust the time of the tour. There is no way to contact Aviator.

Padua, Italy
Level Contributor
26,731 posts
80 reviews
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4. Re: email or speak to someone

The exact name is Viator and not Aviator. In post # 11 of this topic, you will find the contact information. https://www.tripadvisor.com/ShowTopic-g1-i12…

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