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How to "un-close" a restaurant listing.

Furlong PA
Level Contributor
815 posts
200 reviews
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How to "un-close" a restaurant listing.

I just ate in a long established local restaurant, tried to review it, but it shows as CLOSED. I looked in the "Improve this listing" and theres no way to report the mistake.

What to do?

5 replies to this topic
Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
67,110 posts
65 reviews
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1. Re: How to "un-close" a restaurant listing.

If you are sure you were at the correct location, you can use this link:

https://www.tripadvisor.com/GeneralSupport

Click on the medallion that says > Report a business

First drop down menu, choose > Update business information

In the comments box, include a link to the listing page and the resto's website or official FB page to show it is not closed.

Submit.

Let Staff have a few days to action your report, then check out the listings to see when it is reinstated. Then you can write your review.

Phoenix, Arizona
Level Contributor
52,219 posts
1,742 reviews
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2. Re: How to "un-close" a restaurant listing.

I have had to “reinstate” several listings, as described above, when someone got them listed as closed.

Shortest time frame was about 2 weeks, with longest about 7 weeks.

Best of luck,

Hunt

Furlong PA
Level Contributor
815 posts
200 reviews
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3. Re: How to "un-close" a restaurant listing.

thanks, I entered the info as you directed.

Furlong PA
Level Contributor
815 posts
200 reviews
Save Reply
4. Re: How to "un-close" a restaurant listing.

FOLLOWUP... the listing was fixed.... quicker than expected.

thanx guys.

Vancouver, Canada
Destination Expert
for Vancouver
Level Contributor
67,110 posts
65 reviews
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5. Re: How to "un-close" a restaurant listing.

That must be a TA record!

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