The eDreams service is of the worst I have ever experienced, and I'm talking as a frequent traveller. I booked a trip more than a week ago, never got a confirmation. I sent various requests without any reply. I called their hotline a week ago, they told me the ticket was about to get issued - and had to pay for staying 20 min on a chargeable hotline. Now, 15 hours before departure and still without a confirmation I called the hotline again, paid again for another 20 minutes of lousy service, only the get to know that my ticket can't be issued!
The eDreams service sucks big time, I will never book again eDreams, and make sure the people get to know how they treat their clients.
Thanks for the dream experience!