Hello All, so i booked a flight from Buffalo to Kigali operated by Qatar with this so called travel agency and before i made the payment i called their call center to make sure all details were clear .
On their website, they have the option to choose the currency, i was using a Canadian credit card so i chose CAD;payed my ticket which was 1637.05 CAD plus a 50CAD fee
Few days later, i check the credit card account and they billed me 2177.76 Cad
I called and emailed them, they assured me that once i have my bank statement, they will refund the differences without any problem
Waited few weeks for the statement and when i finally sent it to them
Here is the response
All of our fares are listed in US Dollars. As stated on our home page, all
> of our prices are quoted in US dollars. The final charges on your Canadian
> statement will be in US Dollars. Since the currency exchange rate is
> based upon your credit card company’s conversion rate tool at the time your
> charge is processed, your final amount may vary.
> It appears you have a Canadian issued credit card and the fare advised in
> US dollars, credit card company process the currency conversion.
> We apologize for the confusion.
$490.71 conversion rate difference on a $1600 ticket?!!
Still looking for some legal way to sue them...any advise will be welcome