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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, Pub, Australian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, After-hours, Drinks
View all details
meals, features
Reviews (135)
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22
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Reviewed 8 September 2023

Nicely located, pleasant atmosphere and very good surroundings with friendly staff and generous portions. A different bottle of wine to the one we ordered was bought to the table and opened - as it happened it was cheaper and a nice drop so no drama...- staff did offer to change it over for us when we pointed it out. Disappointing to discover later, when asking for the cake and coffee menu, that they have a 'seniors menu' on the back of the coffee and cake menu ! When asked why the seniors menu wasn't bought to the table with the regular and specials menu we were told by the waitress that it is only presented 'on request' ? That was a really a strange response - being our first time at The Sovereign Arms we didnt expect to have to ASK if they had a seniors menu ? We would go back but will make sure to ASK to see the seniors menu next time.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2023

We frequently ate at this restaurant. However, on this occasion, no offers of lunch specials were available as per the usual practice. We ordered 3 hamburgers and 1 fish and chips. The burgers were atrocious, the chicken burger was overcooked, the cheese burger was raw...and the cheese was like rubber. Sadly, the fish batter was also overcooked and the fish was dry. Unfortunately, the chips on all meals were soft and mushy. We will never eat at the Sovereign again.More

Date of visit: June 2023
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Reviewed 16 January 2023 via mobile

Couldn’t fault anything about the food that was served, everybody at our table was really satisfied. My young fella is still going on about how good his fish and chips were.

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2022 via mobile

So shocked today have always liked this place but after today it’s a no, found 2 bugs in my side salad. Got no refund not even complimentary drink. Won’t go back

Date of visit: November 2022
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Reviewed 16 October 2022 via mobile

Have been coming here for awhile and it has gone downhill over the last 3 visits, unfriendly non smiling staff who just reflect they just don't want to be there, extremely long wait time for service, drinks & food and have found certain staff to...be rude and blunt my money is better spent elsewhere from now on and Food is average better service and value at the German place upstairs great service and delicious food not going back to sovereignMore

Date of visit: October 2022
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Reviewed 17 September 2022 via mobile

Worst experience at a restaurant I've ever had. I'm almost without words to describe the appalling way in which I have just now been treated but I'll try. First off, I come here often and have had positive experiences - I did a good review...of this place previously. I came in for lunch today having looked around the shops. I ordered a glass of wine and a schnitzel burger. The bar maid said there'd be a bit of a wait. I said ok and took my wine. About 20 minutes pass and my buzzer goes off. I go to collect my food and wait patiently for it to come out of the kitchen. There's a bit of a queue and i pass the time on my phone - i guess i was a bit distracted. A man comes out and says here you go and i take it back to my table - i didn't really take the time to look at what I'd taken; my mistake. I took a steak burger by accident, sat down and ate some of the chips when the waiter said I'd taken the wrong dish and so he takes it away. A short time after he brings out my schnitzel burger - fine. Then an irish lady comes over to my table - the manager (I hope not!) - comes over to me and starts at me. "Why did you take that food? Don't you know the difference between chicken a d steak? I should make you pay for that. What you've done is stealing." She said this, seriously. I told her it was an honest mistake, etc. She walks off and I was a bit rattled tbh. Then she comes back! Again lectures me on what I have done. "Don't you look at your food before you eat it! I'm going to have to reorder that now." And more. An incredible tirade. It's such a shame. I really liked this place. I'll never come here again. Frankly feel like making a formal complaint - something I've never done and thought I never would do. I've never been so insulted at a restaurant in my life.More

Date of visit: September 2022
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Reviewed 13 August 2022

The Sov has been a favourite of mine for many years, but sadly it’s going down the same road as too many good places that no longer exist because the customer starts being treated like an inconvenience. I’m keen to see how long they’ll last...or if they’ll fix the drop.More

Date of visit: August 2022
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Reviewed 3 August 2022 via mobile

After movies 4 couples in 60s decided we'll go to Sovereign Arms for a meal and a drink. Needing 8 seats we moved one table to end of 3 already set up. We were told RUDELY by staff quote I wish you people wouldn't just...come on and move furniture around. This was repeated a couple of times by staff member. Guess what we walked. Went to little German bar and restaurant in shopping centre and spent $300+. Great meals, great service and friendly staff. We can highly recommend it. Bye bye Sovereign ArmsMore

Date of visit: August 2022
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Reviewed 6 December 2021 via mobile

Pretty average, after late night shopping we decided to go for dinner, I had sirloin steak, mash and veg with mushroom sauce, the sauce was the best part, mash had no salt, tasteless, steak full of fat, veg looked like a 5 yr old had...prepared it, husband had fish n chips, fish was over cooked batter too, chips were very greasy sorry guys you need to do better ☹️More

Date of visit: December 2021
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Reviewed 6 December 2021 via mobile

This place is really great for lunch. The prices are reasonable as are the portions. I mean, it's a pub so you can always get loaded if the food were bad anyway - which it's not. The best thing about this place is its location....You can get totally trolleyed and then do the Christmas shopping. I've never had a better retail experience than after I've visited this place.More

Date of visit: December 2021
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Reviewed 19 November 2021

Lunch with friends what a shocking terrible experience.Nasty rude staff who totally ignore you.Arrived 12pm took 30min to get water .Asked at the bar twice my friend and myself." Can we order Lunch. Was told waitress will be over .Sat there for 50 min before...somebody came then sat there for another half an hour waiting for food .All up one and a half hrs .My friend asked why it took so long we were told that my steak took time to cook .I replied a steak doesn't take 30 min to cook .And asked why other people on tables were coming eating and leaving and the 4 of us still sitting there .She was arguing with me blah blah blah.In the end I said ." I don't want to know about it .Too mean to put on more cooks or waitresses.Service zero zero zero...attitude rude .They just can't be bothered ...Eat elsewhere.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2021

My family had lunch here and were really disappointed with what arrived at our table. We ordered 2 children's meals but the pizza when it arrived was half a thick bun with cheese and sauce slopped over it. My sons burger was dry. I asked...for a patty with sauce and no sauce was on it. My husband's burger was missing some of the ingredients. My meal was OK...I was the lucky one. The kids hardly ate their meal... probably because they couldn't get their mouth around the bun. The staff never came to ask us what dessert the kids would like. We had to go up and ask and was told it was ice cream. I asked for it to be put into a cup so we could take it away as we wanted to leave after that awful experience. When my husband told the waitress about his disappointment with the food there was an apology but no offer of compensation or any thing else. They did not seem to care that we were unhappy with the meal. Actually this attitude seems really commonplace in many service places today. Take my advice and look for somewhere better.More

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 October 2021 via mobile

The food was very good had butter chicken was not strong a sickly like food court one. The rice was super fluffy and nice light dressing on salad. Hubby had sausages mash broccoli onion rings, plenty of gravey

Date of visit: October 2021
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Reviewed 26 September 2021 via mobile

We visited intending to have Sunday lunch. My husband asked the person behind the bar do you do a roast dinner and was told bluntly no. We decided to look and look at the menu. My husband then asked can we get a drink please,...the person behind the bar snapped you can if you go to the front bar. He was so rude I picked up bag and walked out. We where paying customers in an almost empty bar and it was just too hard to be civil to us I refuse to pay for rude service definitely won’t go back .More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2021 via mobile

Went for dinner on Saturday evening . We had a great time , the food was reasonable and very good . My husband had a chicken dish and really enjoyed it . I had calamari also delicious. My daughter had arancini . The wine is...a great price . Good red wine $24 . The staff were awesome.thank you to Emma , Connor and Jade for great service . Highly recommendMore

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE SOVEREIGN ARMS, Joondalup - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Sovereign Arms

The Sovereign Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4