Food was overcooked, rubbery and just plain tasteless. Staff were too busy to clean tables and too busy to help despite there being only and handful of people left in the restaurant. What a wasted afternoon with my wife.
Food was overcooked, rubbery and just plain tasteless. Staff were too busy to clean tables and too busy to help despite there being only and handful of people left in the restaurant. What a wasted afternoon with my wife.
As much as we enjoy Brothers and play the machines on a regular basis, sometimes we use their ATM and suddenly the last time we used it the ATM charge had gone up from $2.50 to $2.80 . One has to wonder why you should...have to pay a charge in the first place, but to increase the charge and not inform the members really is quite dishonest.More
We had a family lunch for Mums 80th today and it was just perfect in Shamrocks restaurant. Service was excellent, food was delicious, atmosphere was friendly, decor was lovely. Ordering was easy, lady taking the orders was especially efficient and helpful. Thank you all so...much for a lovely day for Mum. Can highly recommend this venue for family celebrations.More
Good morning Donna, We're thrilled to hear you all had a wonderful time here at Brothers! Thank you so much for your kind words, we will pass this feedback onto the team. We hope to see you at the club again soon
Over charged $9.20 a beer (xxxx) staff can’t be bother to help can’t use till.terrible service apparently our fault they can’t use till
Such nice food at Brothers always prompt service very varied menu something for every dietary need. Reasonable prices better if you are a member. You have to walk up to order otherwise 10/10
Good selection of dishes to choose from. Meals came fresh, tasty and hot. Good service. Reasonable prices.
Thank you for taking the time to review us. I will be sure to pass on your lovely words to the team. See you again soon. :)
We go to Brothers quite often. The love the club & staff are always friendly. Today 1/5/21 we had lunch at the coffee shop & have to say very disappointed. I usually have the steak sandwich which I really enjoy. Today it was disgraceful. It...only had 2 very small pieces of beetroot, raw red onion which in the past it had cooked onion. Small piece of lettuce & the steak didn’t cover the Turkish roll. The roll was so cold it was like it was just taken out of fridge. I don’t eat tomato or cheese. These were not in as I requested it. My husband always has the mushroom burger & it was not the size it usually is. Everything on it seemed to be half what he has had on it in the past. My daughter had the spring rolls & they were soggy not crispy like we have had before. She couldn’t eat them all. I asked a staff member who was in the kitchen & was told he was new. He really needs to pick up his game. I was told by a staff member I was talking to in the gaming area & she said we should of sent them back. We would have but we waited so long for our lunch wasn’t prepared to wait longer. Worse lunch we have had at the club. We left most of it on the plates.More
Hi Rita We are disappointed to hear you did not enjoy your experience here at Brothers. Please do no hesitate to call us on 3817 2999 and we can discuss your visit further. Have a lovely evening.
Do yourself a favour and give this a miss unless you want food poisoning. Went for dinner with hubby and adult son and hubby ordered the barra, son a burger and salmon for me. After 45 mins I asked where our meals were to be...told that they had run out of salmon and were defrosting some. Immediately I refused the order as this could make you very sick and as I was paying $30 for salmon, it should definitely not be frozen. The wait staff were very apologetic but the kitchen staff didn't bother to let them know or for them to come and let me know there was an issue but were clearly happy to make us wait and risk making someone very sick. I was not prepared to eat quickly defrosted fish and requested a replacement meal of the porterhouse instead. So this meal was cooked nicely to medium, the sides were nice and the mushroom sauce was delish. I should have ordered this in the first place. The girls were all very apologetic and approached us numerous times to check on us and apologise again. The girls were great, the chefs need a lesson in communication with the wait staff. Overall would I come back? Most likely never. Two stars due to the wait staff but overall bad experience.More
Good morning I will pass your review onto management. Our goal is for everyone to have a wonderful experience when visiting the club. Thank you for making us aware and sincere apologies for you not enjoying your time at Brothers Ipswich.
Food was really fantastic, compliments to the chef 😀, the pork was fantastic with a bit of bbq char yum! Fat calamari, the wings and the sauce was cooked perfectly , and vanilla bean ice cream and the softest pudding , this in not pub...grub !!! We will be returningMore
The best Melbourne Cup venue! Administration and organisation of the function was superb. Excellent menu, live entertainment with expertly organised and executed guest participation. All one could wish for in the best Melbourne Cup luncheon venue in SEQ. Congratulations to all the crew at Brothers....Their attention to detail and customer care is a cut above being the best! Loved it.More
Thank you so much for the great review. We are so happy to hear you enjoyed the day! I will be sure to pass on your great comments and we will hopefully see you again soon.
generous servings. tasty food. good prices on the lunch specials. cheesy garlic bread is the bomb. deleted my photo of my chicken pasta but it was great.
Thanks Michelle for taking the time to review us. It is greatly appreciated. We are changing our menu again soon, so make sure you come back and try our new dishes :).
Staying nearby for business, called in for dinner. Was greeted by a very happy polite and friendly staff member. The bar staff also very friendly, happy to chat and help with choice. Had a great dinner, ribs and wings. Fantastic value, great food. To top...a great experience had a win on the Keno. Will definitely return, highly recommend.More
Thanks Paul for taking the time to write such a glowing review. I will definitely pass your comments on to the staff. Thanks again and looking forward to you visiting us again soon. Team Brothers
Modern, with it, excellent food and entertainment. ABBA tribute last week was a full house! All the attributes available at other clubs, but better. And its all at the doorstep of the Scenic Rim through Ipswich Central to Springfield and Ripley South. Go Brothers.
Thank you so much for your review - fantastic to see!!!
We recently had lunch with a group of friends and I ordered the roast of the day, emphasising vegetables well cooked. The beef was delicious but the vegetables were almost raw. I asked for a replacement and this took about 15 minutes to arrive and...were only marginally better. The standard meal of $10 now costs $12. A rise of 20%. My husbands fish was reduced to 2 portions instead of 3, similar price rise. We have always enjoyed our meals but felt that the standard has somewhat slipped.More
Apologies for taking so long to respond. We had an issue with the account. Hopefully, you have been back and enjoyed your experience, if not, we would certainly like for you to return and let us know how your next experience was.
Family night out for a meal, 14 of us. The club, great, very nice clean and looks good to the eye. We all ordered our meals and sat back and waited. the meals started to come out one at a time, sometimes 2. Myself and...my good lady waited, and waited and waited. Everyone had received their meals, some had finished and we still waited. We complained and we were told the meals were being prepared now, sorry you can have a free desert????? It just ends up being one of those night were you would just like to say, sorry give me my money back. We finally received our meals, some of teh family had to leave as they had small children with them. It totally put me off the meal. Poor, very Poor service.More