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Pad Thai Restaurant

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15 High Street, West Malling ME19 6QH, England
+44 1732 870000
Website
Today
17:30 - 22:30
12:00 - 14:30
Closed now
See all hours
Hours:
Tue 17:30 - 22:00
Thu - Mon 17:30 - 22:30
Thu - Tue 12:00 - 14:30
More Info
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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Meopham, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

What a Fabulous place. We visited Pad Thai for the first time after moving to the area, the food is amazing and the staff are very helpful and friendly . Unfortunately we were in the restaurant when a group of ten people were celebrating a birthday ! They were very rude and obnoxious in the restaurant and complained constantly, especially... More 

Helpful?
Thank sdmjphelps
manta m, Owner at Pad Thai Restaurant, responded to this review

Thank you so much for your support and it's really encouraging to have customers who understand and appreciate our passion and commitment. More 

Adelaide, Australia
Level Contributor
5 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Had our last meal in West Malling here. Pad Thai was recommended by the great team at The Joiners for dinner. Well worth it. A little pricey but food was delicious. Staff very quirky and we had a great laugh as well.

Helpful?
Thank jthompson33
manta m, Owner at Pad Thai Restaurant, responded to this review

Great that you enjoyed the food and I love that we are ' quirky '. Please come and visit us again next time you're in West Malling. More 

West Malling, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I have been coming to Pad Thai West Malling for many years. The food is outstanding (my favourite being the Red Thai Curry) and you cannot fault the service; everyone at Pad Thai is so friendly and I would 100% recommend this restaurant to all my family and friends.

Helpful?
Thank Sam S
manta m, Owner at Pad Thai Restaurant, responded to this review

It is so rewarding to receive remarks of this nature. I and all the team here at Pad Thai West Malling thank you and look forward to your next visit. More 

A TripAdvisor Member
1 of 5 bubbles Reviewed 1 week ago via mobile

I had wanted to try this restaurant for a long time so decided to for my birthday but someone had warned me to check the bill as the owner has a habit of adding on drinks, thank goodness I did because it had 3 separate errors and I have no doubt she knew exactly what she was doing. I also... More 

Helpful?
2 Thank A TripAdvisor Member
manta m, Owner at Pad Thai Restaurant, responded to this review

I am sorry that I obviously failed to explain the mistake at the time and that it was thought I was rude and pushy for which I apologise. Perhaps as you do like the food you might give us the benefit of the doubt. More 

Kent
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Cosy restaurant...friendly and efficient staff.....however.....baring in mind I'm not a big eater....the portions were child like .... and was expensive. My first visit and will not be going again....Shame really but felt I could have eaten more to satisfy my hunger !!!!! My male partner said the meal was just like a taster session!!!!

Helpful?
Thank JillKent
manta m, Owner at Pad Thai Restaurant, responded to this review

This review really frustrates me as I so wish JillKent would have said something at the time so I could hopefully have recommended a solution. More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago via mobile

First of all let me say we love the food at this restaurant and have never been disappointed taste wise. Unfortunately the service lets you down majorly. We came in early jan after lots of visits previously, but the service seems to be getting worse! Very very slow at taking food orders and at one stage waited 20 mins for... More 

Helpful?
1 Thank Charlotte H
manta m, Owner at Pad Thai Restaurant, responded to this review

I can only say sorry and although it isn't helpful to use the excuse of a particularly chaotic evening we fell short of our normal standards which hopefully have now returned and both myself and the team here at Pad Thai West Malling look forward to welcoming you again in the future. More 

Kent
Level Contributor
33 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We took visiting friends here having raved about it to them. We arrived on time, to be told, nee accused, that we'd changed our booking from 3-4 people (despite me having the email reservation stating 4 people) and with something of a huff and puff they added an additional place setting to the table next to the door. Slightly miffed,... More 

Helpful?
1 Thank LKDAKS
manta m, Owner at Pad Thai Restaurant, responded to this review

I unreservedly apologise for any inconvenience this may have caused and the service you received was not up to our usual standard, hopefully you will visit us again soon. More 

Rochester, United Kingdom
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Went in a group of 10 to celebrate a friends birthday and were forced by the owner to have the set menus even though 2 of the party couldn't eat chilli and 1 was vegetarian. The owner was rude and obnoxious and when the food arrived (portions weren't enough to feed a bird let alone hungry men and women and... More 

Helpful?
4 Thank Jackie E
manta m, Owner at Pad Thai Restaurant, responded to this review

I really don't want to go into detail as to the facts of what occurred on the evening in question but Inwould like to apologise to my customers who had to witness the events which many have since assured me did not spoil their evening. I would agree with a couple of words used, which are ' obnoxious ' and... More 

Kent
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

Portions very small, prices very high, poor value, and they add on service charge, which we did not pay, we would not visit again, ☹️

Helpful?
2 Thank KentWillow
manta m, Owner at Pad Thai Restaurant, responded to this review

I must apologise that you did not enjoy your experience. More 

Maidstone, England, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We had a lovely meal at pad thia the food is so fresh and tasty and the staff are very welcoming and accommodating.

Helpful?
Thank Kerry F
manta m, Owner at Pad Thai Restaurant, responded to this review

Very nice of you to say so. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
USD 31 - USD 43
Cuisine
Asian, Thai, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Romantic, Special Occasion Dining
Open Hours
Sunday
12:00 - 14:30
17:30 - 22:30
Monday
12:00 - 14:30
17:30 - 22:30
Tuesday
17:30 - 22:00
12:00 - 14:30
Thursday
12:00 - 14:30
17:30 - 22:30
Friday
12:00 - 14:30
17:30 - 22:30
Saturday
12:00 - 14:30
17:30 - 22:30
Location and Contact Information
  • Address: 15 High Street, West Malling ME19 6QH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  West Malling
  • Phone Number: +44 1732 870000
Description
West Malling, widely considered the gastro-capital of the Maidstone area, offers a wide range of restaurants and Pad Thai is it’s finest South East Asian offering, tempting in diners from across the South East. One of the reasons could be the combination of olde worlde Tudor building and traditionally inviting Thai inspired décor, another could be the warm welcome and excellent service but undoubtedly the main draw would be the unsurpassed food. Created by a team with a history serving the Thai Royal family, the traditional dishes are authentic and delicious, made with excellent, fresh ingredients.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Pad Thai Restaurant and other visitors
1 question
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5 months ago

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Questions? Get answers from Pad Thai Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?