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Santis, Romantik Hotel

$$ - $$$
Swiss, European, Central European
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Landsgemeindeplatz 3, Appenzell 9050, Switzerland
+41 71 788 11 11
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93 Reviews from our TripAdvisor Community

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Showing 29: English reviews
London
Level Contributor
81 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 8 January 2017

The restaurant staff is so welcoming and kind. Great, discrete service. The food we had was rich, well cooked and very tasty. We also liked the peace and the ambiance. Our second time here, and for sure not the last one.

Helpful?
Thank TittiLondon
Lausanne, Switzerland
Level Contributor
133 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 30 August 2016 via mobile

This restaurant is located on the main square of Appenzell so it is a very, very busy spot for lunch! It is a shame as the food is good and the prices are ok but the terrace and the square just get too crowded to be a pleasant experience

Helpful?
Thank Sebmtb
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Sebmtb Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Romantik Hotel Säntis Karen Griesbach, Assistant of management More 

Lugano, Switzerland
Level Contributor
196 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 17 July 2016

Right on the small main square in Appenzell, this place has a terrace on the square that is fantastic when the weather is good. Touristy, but for good reason!

Helpful?
Thank Paul B
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Paul Thank you for your visit and the great review. We hope to welcome you another time in Appenzell. Have a nice day. Warm regards Romantik Hotel Säntis Karen Griesbach, Assistant of Management More 

Kitchener, Canada
Level Contributor
454 reviews
178 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 20 June 2016

We needed a drink and decided to sit outside and watch the happenings- construction workers - and to escape the showers. We decided to have a bite - 2 soups - both very good - i loved the tomato - and a basket of bread. An enjoyable spot -

Helpful?
Thank Phil G
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Phil G Thank you for your great review. We wish you all the best and hope to welcome you another time in Appenzell. Warm regards Romantik Hotel Säntis Karen Griesbach, Assistant of Management More 

Bentonville, Virginia
Level Contributor
58 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 14 December 2015 via mobile

There are two dining rooms at the Saentis; we ate upstairs in the fine dining part. Unfortunately, the private dining room is also upstairs, and a club was having a party there. The woman in charge of both rooms pounded her feet back and forth, back and forth, yelled at the kitchen help, and they yelled back at her. Although... More 

Helpful?
Thank Susan D
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Susan Thank you for your feedback, which we take very seriously. We are glad you liked our restaurant in general and are sorry you couldn’t thoroughly enjoy your visit here. We have now brought our staff’s attention to the fact that guests could find such behavior disturbing and we will try our utmost to ensure that this does not... More 

North Haven, Connecticut
Level Contributor
137 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 23 September 2015

We came to this restaurant for lunch with friends. The interior is very friendly and inviting, as is the staff. We all ordered the Hirschpfeffer (venison with red cabbage and spaetzli) because this is something we don't get to eat in the USA. It was very good, without being exceptional in any way. Unfortunately, a fly kept bothering us throughout... More 

Helpful?
Thank Bruno R
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Bruno Thank you very much for your positive review. We are pleased you enjoyed your visit in our restaurant and appreciate the time you took to motivate us further to do our very best. We are sorry the credit card machine did not work and the flies disturbed you. As you say this is one disadvantage to our beautiful... More 

Geneva
Level Contributor
250 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 17 September 2015

The hotel is well maintained however a bit old-fashion. There is a part of the hotel where there is no elevator to reach the rooms. We had a room giving to the street and it was rather noisy on saturday night (till 3 a.m.!). The in-room toilet/WC are rather small and the light is so dim one thinks to be... More 

Helpful?
Thank Biddy_10
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review
Google Translation

Sehr geehrter Biddy_10 Besten Dank für die ausgezeichnete Bewertung und die damit verbundenen Bemühungen. Es hat uns sehr gefreut, dass... More 

Sulgen, Switzerland
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 September 2015

For simple local cuisine I recommend you stay downstairs. You can enjoy there some of the local delicacies while learning some of the complex local dialect. Head upstairs if you are looking for a more refined dinner. Michelin 3* service is barely comparable to what you receive in this restaurant, and the food is fantastic. The menu changes according to... More 

Helpful?
Thank wee_travelling_mouse
Paris, France
Level Contributor
208 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 2 August 2015 via mobile

Whenever in Appenzell, I always choose to have dinner here - in the Gourmet Restaurant (1st floor of the Santis Romantik hotel). As often in Switzerland, the dining room is cozy and beautifully decorated. Lot of space between the tables - much appreciated. A big thumbs-up for the service provided by Sabrina - friendly, efficient but always unobstrusive. As in... More 

Helpful?
Thank q-sto
St. Gallen, Switzerland
Level Contributor
197 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 162 helpful votes
1 of 5 bubbles Reviewed 29 June 2015

upon arrival the lady serving outdoor checked me critically ...probably she did not like my shorts too much. Anyway....we asked if we could eat dinner outside and she pointed at the tables on the right side of the entrance. We sat down at the only table with some fork and knives ...and since it looked like it would start to... More 

Helpful?
1 Thank Glunggaepuur
Hotel-Saentis, Leiter Front Office at Santis, Romantik Hotel, responded to this review

Dear Glunggaepuur Thank you for your review. We are very sorry that we didn’t meet your expectations. Be assured that this does not reflect our usual standard. We take your criticisms very seriously and discuss these with our team. Normally all our reserved tables are marked by a reservation sign. We would like to apologize for the inconvenience. We wish... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Swiss, European, Central European
Meals
Lunch, Breakfast, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Highchairs Available
Good for
Groups, Child-friendly, Business meetings, Kids, Romantic
Location and Contact Information
  • Address: Landsgemeindeplatz 3, Appenzell 9050, Switzerland
  • Location: Europe  >  Switzerland  >  Canton of Appenzell  >  Appenzell
  • Phone Number: +41 71 788 11 11

Questions & Answers

Questions? Get answers from Santis, Romantik Hotel staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?