What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Local cuisine, Seafood, Australian, Vegetarian friendly, Gluten free options
Can a vegan person get a good meal at this restaurant?
Details
About
Enjoy food that inspires at Terraces Restaurant. Overlooking the sparkling lagoons of Gold Coast, our restaurant offers a decadent breakfast buffet as well as an iconic Seafood Buffet.
PRICE RANGE
$40.00 – $110.00
CUISINES
Seafood, Australian
Special Diets
Vegetarian friendly, Gluten free options
Meals
Breakfast, Lunch, Dinner, Drinks
FEATURES
Reservations, Seating, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards, Table Service, Non-smoking restaurants, Gift Cards Available
Top 3 reasons to eat here
Sponsored by: Terraces Restaurant
1. A Lovely Way To Celebrate
"I wish I could offer more than 5 stars."
X9073UClizw
2. Sensational!
"Sensational,sensational,sensational,
Recommend highly,"
Goldcoaster123
3. Wonderful Food
"We had three breakfasts and one dinner here. All were amazing."
BrisbaneHoneyBee
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4.0
728 reviews
Excellent
323
Very good
194
Average
109
Poor
54
Terrible
48
Wendy M
Brisbane848 contributions
Dec 2024 • family
Three of our party opted for the seafood buffet and the vegetarian opted for the A La Carte menu. Unfortunately service was non-existent. We had to ask for finger bowls and nearly an hour after ordering the A La Carte meal and wine we had to ask three times where the food and wine were. Then the dessert got brought out before the main meal! The cold seafood buffet was very good with fresh seafood available and a variety of salads. Although the snow crabs were frozen and the oysters were rock and not quality this part of the meal was okay. The hot buffet was less desirable with an emphasis on hot meat and vegetables and limited fish apart from fish and chips that were cold and hard, muscles and deep fried calamari. I would have preferred to have paid less and just had the cold buffet. However, the desserts were calorific and very tasty such as pavlova and Icecream. Overall we would like to return if they employed more staff to provide better service.
Written 15 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frostyali
Australia52 contributions
Favourite Review
Mar 2023 • couples
We visited Terraces for breakfast and dinner. The service was very good each time. The staff are attentive but always busy. Weekends breakfast is far busier but we expected that . The breakfast buffet has a great assortment everyone can find heaps to eat. If you paid the full price you would be hard pushed to eat enough to get full value , I think breakfast is about $45 per head which does make it expensive especially with a family .
The buffet was included in our holiday package which we got at an exceptional price. I don’t think I would pay $45 for it even though it was very good.
The seafood buffet was also included in our package and as a seafood lover I would pay the normal price for it . The food isn’t perfect, the oysters were tiny and the bug tails over cooked, water logged and I don’t think fresh but the other options made up for what these items lacked.
Written 9 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services
Hi there, thank you for sharing your experience at Terraces for breakfast and dinner. We're delighted to hear that you found our service to be very good and our staff attentive, even during busy times. It's great that you enjoyed the variety of the breakfast buffet and our seafood buffet. We're pleased to have had the opportunity to serve you, and we genuinely appreciate your positive remarks. It's our goal to provide a memorable dining experience for every guest, and we are grateful for your understanding and constructive feedback.
We look forward to the pleasure of welcoming you back to Terraces in the future for another delightful culinary experience.
Warm regards, Terraces Management Team
Written 14 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacki
Canberra223 contributions
Aug 2023 • couples
Dined here as part of a package whilst saying at the hotel. Whilst we enjoyed our meal unless you’re really into seafood I wouldn’t dine here.
My husband tucked into a lot of prawns - they were firm and sweet and he had several helpings and peeled me a few too.
He also enjoyed the sand crab and Alaskan crab, but it was hard work - very fiddly.
Unfortunately the bugs were tasteless and mushy.
I had some of the oysters mornay and kilpatrick and yes they were very small but the toppings were tasty.
There was a fellow standing at a long table who was mainly unoccupied the whole time we were there so my husband asked what he did and he cooked him a chicken skewer which was delicious.
Some of the cakes were lovely and the waitress made us a coffee which was nice as otherwise it was a help yourself coffee machine.
The wine list was extremely limited, I was surprised actually. So we didn’t drink much.
It’s in the same room as the buffet breakfast, so not too fancy and had the feel of a large cafeteria.
Written 22 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kimba12345
103 contributions
Nov 2023 • friends
I went with 2 of my friends for breakfast on Saturday morning. I hadn’t been before and was excited to try the breakfast. I was disappointed. For $48 each, I expected a barista coffee, not having to make my own coffee from the machine. Having to line up and wait for omelettes to be made was disappointing too. Table service should be offered as I felt like it was a cafeteria rather than a fine dining restaurant. Also having to find a waiter to get more cutlery or even a spoon was a pain, then having to wait for them to bring it back. Nut selection should be wider and in bigger containers. It was also disappointing to not have options for noodles or rice dishes eg. An Asian section. Would I visit again, no, unless there are major changes. I will try the Marriot instead.
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terraces Restaurant
Hi there, we would very much like the opportunity to directly discuss this further, could you kindly make contact with our Restaurant Manager, Tim via email: tim.muller@sheraton.com Kind regards, Sheraton Grand Mirage Gold Coast
Written 23 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tegan G
1 contribution
Dec 2023 • couples
We are Gold Coast locals who wanted to try somewhere different for dinner. Decided the Terraces seafood buffet $110pp. We were so excited about dinner and had high expectations due to some good reviews and photos online also being at at 5 star hotel.
We are sadly so disappointed with the experience. Ordered some wine what was served by a young boy who almost split them all over our table. (Later he did spill drinks on the man at the table opposite us. All over the man’s back and floor, and the young boy didn’t bother to help clean it up) The other staff serving us were nice, not very accommodating and rushed. I was sad for the restaurant, and is clearly struggling for staff.
The food on the buffet was also disappointing. No fresh oysters were out at the beginning and when they finally came out, they were still in the plastic bag…. Pulled lemon ragu was dry, vegetables cold and hard, dessert ice cream station was a mess and the petit four desserts were not worth the price.
The whole buffet, service, experience was not worth $110pp. We left hungry, and that’s not normal at a buffet!! Sorry for the bad review, I wouldn’t usually, but the staff didn’t seem to care about our experience.
Happy to discuss further for feedback for future customers.
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jessica Shefford
Hi there, we would like to discuss this further. Please reach out to our Restaurant Manager, Tim via email: tim.muller@sheraton.com Kind regards, Sheraton Grand Mirage Resort, Gold Coast
Written 2 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lynton S
Canberra6 contributions
Mar 2024 • couples
having dined there over many years my last visit was extremly disappointing.
The oysters were miniscule
There was only one choice of roast on the carvery Having paid full price for a reduced selection and I was forcrd to use a coffee machine to make tea. This made aterrible tea. Yhere were two machines one was ouy of water, The milk was from the machine and came out frothy. Having spent about $249 plus drinks I thought they would have a decent tea making service. This was a sunday night. The response when I raised it at the time I paid the bill was . "I will tell the management".Not good and has put me off ever going back as it does not represent value or satisfactory service.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services
Hi there, we would like to discuss this further. Please reach out to our Hotel manager, Scott via email: scott.breen@sheraton.com Kind regards, Sheraton Grand Mirage Resort, Gold Coast
Written 21 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TINA P
1 contribution
Sept 2023 • couples
We have been a regular at Terraces for around 30 years and over the past 6 months have been very disappointed with the quality. Sunday breakfast was very sad. The egg Benedict were like a hard boiled egg, the bacon was cold. Tried an omelette to replace the eggs Benedict and it was lacking in good egg quantity - very paper thin. You now have to make your own coffee and tea and the settings were not hot enough along with very long queues. The staff are still very attentive.
Written 11 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steph O'S
Brisbane33 contributions
Dec 2024 • family
We recently attended the Terrace's seafood dinner buffet with our two young daughters (aged 5 and 9). The food was delicious and fresh, the service was impeccable, and the overall ambiance of the restaurant was lovely. They had all our favourites (oysters, crab, mussels, prawns) as well as an excellent carvery section and sweet section. Used plates and seafood bowls were collected quickly. Special mention to Maria - she was the perfect host - professional, friendly and attentive. We will definitely be back, and we highly recommend Terrace's seafood buffet dinner.
Written 15 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Muchtravelled982
Surfers Paradise24 contributions
we live locally in the Gold Coast and are members of Club Marriott which entitles us to special benefits at The Sheraton, but one cannot benefit because if you want to book a table at Terraces you have to phone and thats the problem the Terraces number is either constantly engaged, which means the staff ignore the ring tone and leave the phone off the hook, or no one answers it. No point calling the hotel as they cant put you through either. How can a 5 star hotel operate like this?
Next, your sister hotel Marriott in surfers manages to have a proper buffet service where staff serve you at the buffet tables but Sheraton for some reason cant do that and bring a small selection to your table. same price! Now the qld govt say hotels can recommence full buffets service but our lazy incompetent Sheraton staff Maxwell not bother to change. Also why should one pay $6 or more to park a car when you have just spent $500 or more at the restaurants In addition you have one counter at Terraces to cooperate with new arrivals and those paying their bills. Frequently one has to hang around while the cashier administrates the paying customer.
Written 24 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hayley Dobson
Dear Muchtravelled982
Thank you for your continuing support of our resort, and the Club Marriott Program, and your latest review on Terraces. I am pleased to respond as I am responsible for the Food & Beverage operations here at Sheraton Grand Mirage.
Your feedback is noted and valued and will assist us in our regular review of restaurant operations. We sincerely apologise for you being unable to make contact with our Terraces team. It is true, incoming lines are always very busy but please keep in mind our Guest Services Team are available 24 hours to take a message if you are unable to immediately get through to the restaurant.
I am pleased also to advise that this week we have received confirmation from Queensland Health that we can once again operate our Chef’s Table Buffet in Terraces, and this will commence from Saturday 26th. We are all excited to once again offer this very popular feature of our resort for Breakfast, Lunch and Dinner, along with the a la carte menu.
Thank you again for your past support and your review. Our Terraces team looks forward to the opportunity of welcoming you back some time soon, and if I can be of assistance here at resort at any time, do contact me direct on 5577 0112.
Very best regards
Achim Herterich
Executive Assistant Manager
Written 27 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia B
Brisbane11 contributions
Apr 2023 • none
Terraces used to be a great place for a family lunch with an abundance of seafood on offer. The Buffet was superb but in today's world it is sadly lacking in variety. Sure it has prawns, oysters and thawed crab but the cooked seafood was almost inedible, Just wasn't the same but the price has escalated of course. Wonderful location, cannot be beaten in terms of the Gold Coast but disappointing over all. Thank you,
Written 4 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SmbWA
Western Australia348 contributions
Feb 2021 • family
We ate lunch at terraces on Last week, ordering the ocean to table seafood option(seafood buffet).
On arrival, our reservation was for midday, we arrived at 1155hrs, but were not permitted to take a seat until midday exactly. Once seated we were greeted by a lovely, friendly older female waitress who bought water to the table @explained that due to ‘no buffet’ rules in QLD, she would bring a selection of cold seafood to our table, that could be topped up as needed and we could be served hot food from the buffet as we liked.
Our seafood platter arrived about 30 mins after being seated and it was a three tiered platter of smoked prawns, crab legs, bugs, sashimi, fresh oysters and smoked salmon and trout, with a bowl of garden salad and bread rolls on the side. The seafood was wonderfully fresh and super tasty and between the wow of us seafood lovers, we certainly were able to finish the lot of it. We asked for some more prawns, as it was advertised as all you can eat, but were made to feel that it’s was definitely an imposition to ask for more prawns..... We also had some of the hot food, which consisted of a roast meat, stir-fry, seafood pastries and vegetables and they were tasty as well. Dessert was bought to our table, it was a lovely selection of three little cakes, so a great way to finish the meal.
The restaurant is situated overlooking the resort pool area, and is lovely and bright with a peaceful ambience. The waitress who looked after us did a great job, however we definitely had to wait quite a while for our food which was disappointing.. When paying the bill I wanted to provide a tip , however was informed that the transaction was already in progress and so she could not accept a tip.....(quite unbelievable)....
If wanting to have treat midweek seafood lunch, this is a reasonable choice, although a bit pricey. For two people with a glass of wine, it cost $200.
Written 25 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georgia F
Dear Sandra,
Thank you for choosing our restaurant and for posting this review on your experience.
We appreciate your support and the insights and impressions you have shared in your review will be passed on to our restaurant manager directly.
We hope to have the pleasure of welcoming you back sometime soon.
Warmest,
Georgia | Marketing Executive
Written 2 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda
1 contribution
Sept 2021 • family
My partner called the restaurant to ask if there was any availability for tonight. We know it’s last minute but how are you meant to know what is available and what is not if you do not ask.
The lady on the other line rudely said no then once my partner was trying to ask if they had any cancellations could we go on a waiting list and she disgusting cut him off mid sentence and said no EVERYONE dining in is from in house and we book out on weekend, you should have booked in advance.
We booked a weekend getaway last minute so no we couldn’t have booked in advance. We have also never dined there before so how are we meant to know.
No customer service at all from the this lady.
You do not speak to people like that, there is a polite way to say no and explain that they book out on weekends which they recommend to try book in advance.
Will never book here and wouldn’t be recommending it either
Written 3 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hayley Dobson
Dear amandahM8136KC,
Thank you for taking the time to provide your feedback via this review. We sincerely apologise for the lapses in service you encountered recently at Terraces Restaurant. It is exceptionally disappointing to read as what you have described is far from our usual standards as we of course welcome new bookings. Your review has been raised with our Restaurant Manager for the appropriate follow up. Should you wish to further discuss your experience, please reach out to the Restaurant Manager direct on 07 5577 0000.
Thank you again for bringing your feedback to our attention via this review.
Warm Regards,
Hayley
Written 5 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
azra h
Surfers Paradise440 contributions
Aug 2022 • friends
We have been coming to Sheraton for the last 34 years as we are locals. We have seen a-lot of changes within a restaurant and the food. We havent been there for the last few years as the seafood buffet quality has diminished alot. My husband took me and few friends on Saturday for my birthday and we have absolutely loved the sashimi, oysters, freshly cured salmon, veggies and especially the deserts. Everything was very fresh and we were spoilt for choice. It is a seafood buffet not to be missed. I will highly recommend it if you love seafood 10/10.
Written 9 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Blandie C
3 contributions
Aug 2022 • none
My husband and I went for a seafood buffet dinner last Tuesday and we did have an excellent meal and service. B Kwan was our waiter and he looked after us exceptionally well. The cold seafood were all very fresh and lots of choices. The oysters were so nice and plump and the prawns and crabs so fresh and sweet. There were lots of choices too from the hot food selection and dessert. We always enjoy having a meal at the Terraces Restaurant and we will be back soon. Thanks so much for the enjoyable meal we had especially to B Kwan, to the chefs that did prepare the excellent choices of food and to Martha who did our booking. We highly recommend this restaurant.
Written 21 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NBrisbane
Brisbane123 contributions
Jan 2021 • none
We used to be regulars here for the amazing seafood buffet. The ocean to plate current arrangement just isn’t right for us now - not when the Stamford plaza brisbane is offering a full seafood buffet (just served by staff) and you can still have as much as you want.
Disappointed that on our last visit to Terraces, we got a seafood tower and told it was extra $$ to have more cold seafood. The tower means you get things you wouldn’t normally choose but less of what you really like. The hot buffet is served by staff and unlimited but the cold seafood is really what we want.
Please Terraces, change to the buffet style offered by the Stamford Plaza!
Written 3 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georgia F
Dear NBrisbane,
Thank you for your long time support. We are grateful for your loyalty and apologise sincerely for your recent dining experience being so disappointing.
The detail you have provided is most helpful, and if you could spare a moment to contact us directly (07 5577 0000) with details of your reservation this would allow us to conduct a thorough follow-up.
Best Regards,
Georgia | Marketing Executive
Written 7 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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