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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, Australian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features
Reviews (124)
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124 results
Traveller rating
54
24
20
7
19
Traveller type
Time of year
LanguageEnglish
Traveller rating
54
24
20
7
19
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Reviewed 4 January 2022

Well the menu sounded great, very good selection to choose from! We checked in using the covid app but no one was checking if customers did it or not. Staff were wearing masks around their chins and manager walking around with mask in pocket. Not...good environment to sit in and eat our meal. All the signs around said people must follow the rules and mandatory check in but they arent following the mandatory rules here! My husbands meal came and his drink and then 20 mintutes later we asked where mine was. Waiter walked past us after that with a meal that looked like mine and said as he walked by "this isnt yours I will check on yours next". Then walked it to another table and returned to me with it and said "this is yours". Very odd all round. My meal was nice although it was called "smoked salmon bagel" which was not a bagel but a white crusty bread roll and no spinach on it as per the menu. My husband got what he ordered and liked it. I would not go back and I certainly think people should tell you if they cant give you what the menu item says, not substitute and not bother to mention it! $40+ for two breakfasts and one drink. I would expect better food and service.More

Date of visit: January 2022
Helpful?
Reviewed 15 November 2021

Newly moved into the area and checking out Local cafes, So far we have had the best experience here. Friendly staff, that go above and beyond to show their appreciation for you as customer. Great food and coffee.

Date of visit: November 2021
Helpful?
Reviewed 18 October 2020 via mobile

Waited half an hour to receive two meals wrong. Salad with chicken...paid extra but no chicken. Big breakfast, which had cold greasy sausages, cold eggs, cold toast all just thrown in a bowl. Yep, their plates are big bowls. Granted, the service wasn’t terrible. But...3rd visit in a row where the food has been wrong. Never again!!!More

Date of visit: October 2020
Helpful?2  
Reviewed 20 September 2020

Worst breakfast experience ever!!! I was wondering why they were so much quieter than the other restaurants and now I know why - worst service I’ve ever had - disgusting!!

Date of visit: September 2020
Helpful?2  
Reviewed 8 February 2020 via mobile

Staying at Sofitel and as raining went down lift to Oasis centre and found Base. Best coffee we have had all week but ask for double shot. Inside or outside dining options. Crispy bacon just as requested very tasty

Date of visit: February 2020
Helpful?2  
Reviewed 8 January 2020

Always good value here, especially their big breakfasts. Can dine inside with aircon or outside. Great service too.

Date of visit: January 2020
Helpful?
Reviewed 3 January 2020 via mobile

Absolutely terrible. Waited an hour for cold food. A little egg and 2 bits of huge toast. Just a joke.

Date of visit: January 2020
Helpful?2  
Reviewed 16 October 2019 via mobile

Outside/ Inside seating. Friendly, Helpful staff, coffee excellent, food delicious, good prices, lots of choices on Menu Also liscensed. In Broadbeach Oasis Shopping Centre. Shopping then coffee or coffee first.

Date of visit: October 2019
Helpful?2  
Reviewed 25 August 2019

We went for coffee and cake Sunday afternoon and were treated to really unprofessional service. Totally unfocused when taking our order then surprise surprise, got it wrong. We are not hard to please, just want a relaxing coffee but you won’t get that here. Make...sure you don’t go late Sunday afternoon as unless there is a new staff member replacing the male who we were unlucky to encounter you might as well go to Madison’s.More

Date of visit: August 2019
Helpful?2  
Reviewed 4 August 2019

Broadbeach local and very disappointed. Ordered smashed avo w/ hommus, feta, poached eggs, etc. Sounded substantial, paid close to $20. Got 1 measly slice of barely toasted toast, a tiny smidge of hommus and a few crumbs of feta. I asked for another piece of...toast and was told, “that’s how it’s served”. Lol, OK, good luck surviving on your tiny $10 breakfasts.More

Date of visit: August 2019
Helpful?
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Questions & Answers
Ask a question
274marshallg
21 June 2015|
AnswerShow all 2 answers
Response from Thewonderinglocal | Reviewed this property |
I'm not sure what happened to your review, my name is Timothy Sweet I'm the beverage manager in charge of the coffee. Our coffee is different we advertise as such our coffee is recognised internationally as Australia's best... More
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Frequently Asked Questions about Base Espresso

Yes, Base Espresso offers takeaway services.

Base Espresso is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5