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Maxine's Restaurant at Charlton House

Charlton Road, Shepton Mallet BA4 4PR, England
+44 1749 342008
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  • Excellent31%
  • Very good18%
  • Average16%
  • Poor19%
  • Terrible16%
Travellers talk about
“eclairs” (3 reviews)
“clotted cream” (3 reviews)
“lounge area” (5 reviews)
Restaurant Hours
British, Gluten Free Options
Charlton Road, Shepton Mallet BA4 4PR, England
All Details
Write a ReviewReviews (142)
Traveller rating
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11 - 20 of 141 reviews

Reviewed 10 May 2017

We visited for birthday celebrations and had afternoon tea. Not that it matters too much but we all had mismatch tea sets. Just looked a bit odd. The staff were nice but when I asked what the selection of teas were he came across as...More

Thank Becky G
Reviewed 25 April 2017

On parking the car we walked to the entrance only to see a bin bag floating in the fountain. Inside the hotel looked a little tired but on the whole ok. The afternoon tea was fine and the service too, and a nice little touch...More

Thank Snapplegrape
Reviewed 17 March 2017

This was supposed to be a special treat for a friend's birthday, but the meal was a let down. The spa break was organised as a surprise for the birthday girl by her husband, & he also booked the table for a girly dinner to...More

1  Thank Sarahrt2
Reviewed 1 March 2017

Taken in the restaurant as no clean table in the bland drawing room available. No china tea available but English Breakfast and Darjeeling ok. Sandwiches had been made some time before and were dry and cold (perhaps using a muslin cloth is out of fashion,)...More

Thank yusuf69
Reviewed 22 February 2017

Top class food but slightly limited menu choices for vegetarians. Good service and staff. Scones are wicked! with delicious local jams and clotted cream.

Thank Martin T
Reviewed 17 February 2017

Eating here is like an endurance test and anyone who lasts until dessert deserves an award. This place pretends to do it all properly - maitre d' escorting diners to tables, waiter whipping out linen napkIns on laps, fairly decent menu, and then just as...More

2  Thank chicpascher2012
Reviewed 14 February 2017

Very nice meal with very good service at a reasonable price.What more do you need .I very much enjoyed the Apple and blueberry crumble .

Thank fiveprimes
Reviewed 24 January 2017

Visited for afternoon tea, whilst the service was OK it certainly wasn't the best, very slow. The staff did not seem very interested in serving us and surprisingly we had to ask for more jam and cream as only one small dish of each supplied...More

2  Thank janm72017
Reviewed 12 January 2017

Sadly not the experience we anticipated - for the name behind this, we expected more than a training ground and the lack of quality and presentation of food left much to be desired. Most definitely not worth worth the price or location. Insipid food prep,...More

7  Thank EJBej
Reviewed 12 January 2017

We went to Charlton House for dinner to celebrate a birthday and whilst the service was relaxed and the food reasonable the experience was somewhat spoilt when three of the items on the bill were more expensive than on the menu!! When this was pointed...More

1  Thank Peter H
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 137 - USD 137
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Special Occasion Dining
Location and Contact Information
  • Address: Charlton Road, Shepton Mallet BA4 4PR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Somerset  >  Shepton Mallet
  • Phone Number: +44 1749 342008
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