Restaurant Le Refuge Des Loups
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Restaurant Le Refuge Des Loups
Review
About
Features
CUISINES
French, European, Gastropub
Meal types
Dinner, After-hours, Drinks
Special Diets
Vegetarian friendly
FEATURES
Accepts Credit Cards
Free off-street parking
Free Wifi
Highchairs Available
Mastercard
Parking Available
Reservations
Seating
Serves Alcohol
Table Service
Takeout
Visa
Wine and Beer
Location
Free off-street parking, Parking Available
Does this restaurant offer free wifi?
Save this restaurant
Hours
Closed now
• Opens at 12:00 PM
Sunday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Monday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Tuesday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Wednesday
Closed
Thursday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Friday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
Saturday
12:00 pm - 2:30 pm6:00 pm - 9:30 pm
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4.4
336 reviews
Excellent
207
Very good
92
Average
21
Poor
5
Terrible
11
These reviews are machine translated from their original language. Show machine translations?
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Igstras
Illkirch-Graffenstaden100 contributions
July 2024 • family
Nice welcome, nice setting. The menu includes, in addition to traditional Savoyard dishes, dishes of French cuisine more or less revisited. Well presented, tasty, hearty but a little expensive for this type of restaurant. However, wines are more affordable.
A downside: To the order per child of a single scoop of ice cream, child who answered “yes” to the question “with a little Chantilly?”, this little Chantilly translated into 1-€ extra, which we were surprised to discover on the Final Rating. This pettiness somewhat spoiled our judgment of this restaurant.
Automatically translated
Written 20 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maylis W
21 contributions
Aug 2023 • family
Last rainy day of rainy vacation - late arrival at the resort. The couple of restaurateurs are kind enough to welcome us after 9:30 p.m. - already we greatly appreciate the effort - too rare.
The restaurateur bent over backwards to make a mocktail to suit one of our boys and made a special plate for the little one (without herbs in particular ;)) and the rest of us, well, we enjoyed the fondue savoyarde - truly memorable and I can tell you that I have tasted tons of it!
The place seemed to be a very invigorating landmark for walkers and I imagine that it is the same thing in winter for skiers.
Small friendly chartreuse offered with a bit of conversation with the restaurateurs.
This good time was a very good end to our vacation. Thank you to them and we wish you continued success.
Written 2 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patou N
3 contributions
Dec 2023 • friends
New discovery at the top!
A warm welcome and impeccable service. Dishes and desserts made with fresh and local products in order to satisfy each customer. A real treat for the taste buds!
A very pleasant New Year's Eve in the company of Claude, his wife and his team and the evening of our departure.
No hesitation, go ahead with your eyes closed.
As far as we're concerned, we'll see them soon! 👍🥂🎉😘
Written 6 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James H
Liverpool3 contributions
Feb 2025 • family
Nothing ruins a trip to a restaurant as much as being ripped off. We all got the feeling that Claude didn't like English people. The escargot was as delicious as any restaurant in France. The beef stew was the most expensive small bowl of beef stew complete with tenderised gloppy fat that I can imagine at €24. The wine was good, but Claude didn't cook that. Claude then told us the next people were due in 10 minutes, even though they were closing a half hour later. It was noticeable that he gave his other French customers a shot of liqueur before presenting them with their bill. It was here that I realised he was an anglophobe. He merely presented us with our bill.....and added a 33.33% "cover charge". So we spent €195 and were charged €260.
We would have given him a 10% tip but he screwed us good and proper.
Let me explain that we are not a loud British family, we are quiet and our ages varied from 12-70.
If I could give you a word of advice.... check your bill and don't be too polite to query it like me. Or don't go.
Written 22 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Restaurant Le Basilic
James,
Votre message est totalement mensongé, déplacé et insultant .
Bien évidemment je ne peux accepter cela !!!
Pour redéfinir un petit peu les choses :
Vous vous sentez arnaqué mais il n’en est strictement rien .
Dans un premier temps il n’y a aucun « service charge » en France, sur chaque facture nous avons un total en HT et un suivant en TVA définitif . Donc je ne vous ai rien facturé de plus que vos consommations.
Ce que vous prenez pour un service charge est simplement Le total par couvert mentionné sur la facture , soit 65€ par personnes.
Donc votre note de 260€ diviser par 4 personnes (puisque vos 2 enfants n’ont pas mangés) soit 65€ par personne et c’est ce qui est mentionné sur votre facture.
Les 195€ sont de votre imagination ou au mieux 260€ - 65€ = 195€ mais ce calcul n’existe que dans votre tête .
De plus ,
Vous osez mentionnez que je n’aime pas les anglais ?
La grosse blague sachant que la moitié de notre vallée est anglo-saxonne et que nous avons toujours entretenu un super relationnel avec tout le monde.
Étant bilingue anglais, votre jugement sans me connaître est totalement déplacé et infondé !
Vous vous permettez donc une attaque personnelle !
En ce qui me concerne,
Je ne me permettrai pas de vous dire que vous êtes un abruti fini même si tous les critères le montre .
Si vous aviez des questions quand au règlement de votre facture ,nous aurions pu échanger directement à ce moment là au restaurant et j’aurais eu plaisir de vous répondre.
Vous avez préférez une approche via internet alors que vous êtes complètement à côté de la plaque !
Quel culot tout de même !
Pour rappel, nous allouons nos table pour un dîner d’une durée de 2h et votre heure de fin était programmé à 21h00 , nous le mentionnant à chaque réservation donc il n’y a aucune surprise .
Je suis effectivement venu vous signaler en vous apportant votre note à 20h50 que la table des clients suivant arrivait effectivement 10min après .
Concernant cette histoire de génépi , les autres tables ont commandés des digestifs , j’ai bu avec eux comme le veux la tradition en Haute-Savoie ,si vous en vouliez , il suffisait de passer commande .
Vous vous êtes monter la tête tout seul et je pense que vous aviez besoin de voir la réalité en face !
Si besoin j’ai bien évidement toutes les preuves de ce que j’avance 😉
Alors mon cher James , réfléchissez à ce que vous écrivez la prochaine fois que vous laissez un commentaire et une note à un professionnel surtout si vous vous permettez d’attaquer personnellement pour une histoire ou vous n’avez juste rien compris .
Cela vous évitera également de passer pour un idiot.
Nous sommes sûr de notre restaurant et de la qualité de nos plats ainsi que du service ,
Nous travaillons avec notre cœur tous les jours pour satisfaire au mieux tous nos clients et à 99,9% ils ne sont pas déçu .
Après nous ne pouvons plaire à tout le monde ,
Les commentaires des autres clients et notre note globale pourront je l’espère pour nos lecteurs vous rassurer et ne pas vous laisser induire en erreur par ce commentaire.
James si vous avez d’autres questions , vous savez où nous sommes.
Restaurant Le Refuge des Loups , Claude - Le Propriétaire
Written 24 February 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SouthEast777
London2 contributions
Feb 2025 • family
If you are looking for that little family run restaurant that serves classic French cuisine then try this place. The chef adds some fun twists which made it even more delightful and we all really enjoyed our evening as a family. Advise you phone and book as it is popular for good reason.
Written 16 February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlExport
16 contributions
July 2024 • family
Passing for a night in Chamonix before the holidays, we were looking for a restaurant open on Sunday and where to eat local (Tartiflette, Diots and crozets, ...). Well, the Wolf Refuge is for that!
We ate very well and the property owner is very open and friendly!
Automatically translated
Written 21 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela S
20 contributions
Aug 2024 • friends
Excellent food, ambiance & service. The salmon smoked under the cloche, salade des refuge des loups, carré d’agneau & le burger were all really tasty . A good atmosphere in a busy restaurant. We will visit again
Written 10 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Malika L
9 contributions
July 2024 • family
An exceptional place where one feels very quickly at ease. However, this simplicity does not prevent quality. A varied menu with only local products, very well prepared and presented. That's great! The bosses are very kind, kind, share their love of their region and their passion... they do everything possible to make us feel like home; Mission successful, a big thank you to you both and your cook! I recommend 1000%.
Automatically translated
Written 26 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine H
169 contributions
Feb 2020 • couples
Came here for our valentines meal, the restaurant is small with a warm and cosy atmosphere. The staff were friendly and attentive. We enjoyed their local white wine which was infused with basil. We chose the set menu which was good value, though limited options. They also do some vegetarian options in the normal menu which is good to see.
Written 25 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kath_Lau
Amsterdam237 contributions
Feb 2022 • friends
The restaurant was very accommodating and offered very friendly service. We were a group of 10 and managed to get a table on a Saturday night there. They have a great wine list. We got a gorgeous bottle of red. I tried the white wine with basil flavour but it's too sweet for me. For main course I had a chicken supreme which was very well cooked.
It's very well located. Right by the Bellevue lift.
Written 11 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pinapanda2018
15 contributions
June 2024 • couples
Beautiful restaurant and ambience in French Alpine style. The menu offers a sufficient selection. We took the "recommendation of the day". The service is very pleasant and very friendly. If necessary, communication is also possible in English. The food was really delicious and worth the price. From the starter to the dessert, everything was perfect. If we are in the area again, we will definitely go there again. A clear recommendation from us.
Written 21 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christophe
Monthey194 contributions
Apr 2024 • friends
Back from our weekend, we opted for this well-rated restaurant.
Superb discovery! Cozy decor, welcoming staff and superb food.
The burger was really delicious!!!
To be recommended without moderation during your visit to Les Houches!!!
Written 14 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sideshowbob2016
Winchester26 contributions
Feb 2020 • none
Excellent small restaurant situated close to Belleview ski lift. Decor is traditional Alpine and food is excellent and reasonably priced. Try the local white wine flavoured with basil !!
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Megan P
4 contributions
Jan 2025 • family
Excellent food and Lovely local wines. Great with the children in our group and helpful & accommodating with dietary requirements. Highlight of our trip
Written 12 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul t
2 contributions
Dec 2023 • family
The food and service were so good we had to visit again. If you are in Les Houches - wishing to try local cuisine - do visit this restaurant. Highly recommended !
Written 17 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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