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Jade Palace

8 Rt, Lake Tekapo 8770, New Zealand
+64 3-680 6828
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  • Excellent5%
  • Very good7%
  • Average16%
  • Poor12%
  • Terrible60%
8 Mar 2017
“No Service”
2 weeks ago
“The Palace of No Return!!”
Restaurant Hours
Chinese, Asian
$$ - $$$
8 Rt, Lake Tekapo 8770, New Zealand
All Details
Write a ReviewReviews (166)
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1 - 10 of 145 reviews

Reviewed 2 weeks ago

THE SERVICE: We received no greeting or even a smile when we walked into the restaurant and went to the counter to order. It felt like that somehow we were interrupting their day. Anyway, we looked over the takeaway menu and ordered 2 x egg...More

Thank SteveHeart
Reviewed 2 weeks ago via mobile

It's the only Chinese restaurant in Lake Tekapo. Serves hot food. Taste is ok. Service is standard. Size of restaurant is quite big as they cater to Chinese tour groups passing by the area.

Thank jwidjj
Reviewed 2 weeks ago via mobile

Very bad service. Not recommended. We asked to change one of the set meal items due to religious restrictions, but wasn’t allowed to.

Thank Lucinda S
Reviewed 3 weeks ago

I have traveled all over the world and extensively in my own country of the USA and this is hands down the WORST SERVICE I have ever experienced! Was made to get up and get my own fork & knife, was made to get up...More

1  Thank Dave G
Reviewed 3 weeks ago via mobile

Food OK but the service was terrible. We would not go again. The management need to seriously review who they employ and how they are trained. No stars from us ! 👎👎👎

Thank Philip d
Reviewed 4 weeks ago via mobile

Very sullen service. Meals were almost thrown at us. Once they arrived we discovered we ordered the wrong thing. They refused to exchange it without us paying for a new meal. No sympathy or customer service. Very disappointing.

Thank David K
Reviewed 5 November 2017 via mobile

If you could rate this restaurant with a minus that’s what they would have got. Disgusting food, service was just as bad.

Thank Erika W
Reviewed 28 October 2017

Great chinese restaurant, food was very good and plentiful. Very crowded so suggest a booking if possible.

Thank babyboomer58sydney
Reviewed 5 October 2017

The braised lamb casserole was too salty, prepared in a hurry. We would have expected the meat and bean curd to be tender, but we were disappointed. We should have checked previous customers' ratings before stepping into this restaurant!

Thank iuhpsyc
Reviewed 4 October 2017

We were stopping at Lake Tekapo from the coach as the middle break. We only had 30 mins to have lunch, so we walked into this place for a quick meal. The restaurant is spacious with lots of tables and chairs. The two chairs from...More

Thank Beccy0510
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Nearby Attractions
Lake Tekapo
1,944 reviews
.38 km away
Church of the Good Shepherd
1,462 reviews
.41 km away
Mackenzie Sheep Dog Statue
303 reviews
.52 km away
Tekapo Star Gazing
40 reviews
.19 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Reservations
Location and Contact Information
  • Address: 8 Rt, Lake Tekapo 8770, New Zealand
  • Location: South Pacific  >  New Zealand  >  South Island  >  Canterbury Region  >  Mackenzie District  >  Lake Tekapo
  • Phone Number: +64 3-680 6828
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