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Trattoria Italiana at The InterContinental San Juan

5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico
+1 787-791-6100
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  • Excellent40%
  • Very good27%
  • Average11%
  • Poor9%
  • Terrible10%
Travellers talk about
Restaurant Hours
$$ - $$$
5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico
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Reviews (238)
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1 - 10 of 238 reviews

Reviewed 12 April 2017

I'm shocked at the poor reviews. I went one evening for dinner and had great service and the meal from start to finish was great. Started with a nice glass of wine and their bread basket. I decided to go with the shrimp and scallop...More

Thank Allie J
Reviewed 31 March 2017

After reading a number of poor reviews, my husband & I decided to try this restaurant anyway. We were staying at the Intercontinental, it was raining out & this restaurant was an elevator ride away, easy-peasy!!! My advice is heed the red flags. Shame on...More

Thank annie399
Reviewed 21 March 2017 via mobile

My husband and I decided to come here on our last night in the hotel. Our reservation was for 6:30, which we really didn't need, because the place was empty. I'm not going to complain about the service because after the server hounded us for...More

1  Thank padmill0906
Reviewed 1 March 2017

There were very few people in the resturant and the service was very slow. The quality of the food is edible. Not a fan and would not eat here again

Thank Bridgets40
Reviewed 25 February 2017 via mobile

I want to wish Joshua and Cathy the best of luck. We went to their restaurant 5 times since we have been in PR. I had the Gnocci Raviatta Hot Italian sausage with broccoli sun-dried tomato and red pepper flakes with olive oil. Amazing. Tonight...More

Thank louiesnapple
Reviewed 21 February 2017

From start to finish, service and food, all horrible. Waiter gives a big build up and then disappears. You basically have to chase them for water and bread. Food was expensive and terrible. Chicken parm tasted like frozen chicken with sauce from a can. I...More

Thank jett137
Reviewed 18 February 2017 via mobile

The food was obviously homemade and large portions. The lobster ravioli was superb but the cost was ridiculous! $113 with minimum 15% service charge for 2 starters, 2 pastas and 2 coffees! Although we enjoyed the food it was not worth the money

Thank Cairolass_12
Reviewed 14 February 2017

Service was deplorable and food was not good. Maybe just a bad night for us but... Not a professional wait staff and not trained, there was a large family party nearby with children and their service was also totally unacceptable. Needs lots of work.

Thank TexasTraveler810
Reviewed 14 February 2017

We were not staying at the Intercontinental, but in walking thru from the beach, decided to stop and eat. The meal was fantastic, the restaurant had only one other couple, it was rather early in the evening, and there was some private functions going on...More

1  Thank EDWARDNy
Reviewed 12 February 2017

I had the risotto with shrimp and scallops, recommended by the waiter....and it was fantastic! Great wine selection!

Thank cathysterling
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Questions & AnswersAsk a question
the menu dinner
13 October 2016|
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Frank P
I would like to know more about their pasta dishes
9 March 2015|
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I would like some additional info on the beach. We will be there the end of January. How is the sand and water? How crowded does it get? Are there enough lounge chairs? Are umbrellas and towels provided? Is there waiter service for food and drink?
23 December 2014|
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 25 - USD 30
Breakfast, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Child-friendly, Romantic, Kids, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico
    (Isla Verde)
  • Location: Caribbean  >  Puerto Rico  >  Carolina
  • Phone Number: +1 787-791-6100
  • E-mail
Lovers of authentic and faithful Italian and American-Italian cuisine will enjoy a delightful dinner in an inviting ambiance that could only be experienced within the beauty of days and nights of San Juan, artistically combined with the mixture of carefully selected ingredients, in order to put together a delightful menu that will take your senses to the historic city of Roma

You will enjoy among other typical dishes, the original “Fettuccine Alfredo” prepared by professionals right at your table, with gold set of cutlery to recreate the extraordinary dining experience of its artificer Alfredo di Lelio