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Hall Lane, Shincliffe, England
+44 191 384 7553
Website
Today
09:30 - 16:30
Closed now
See all hours
Hours:
Sun 10:30 - 16:00
Mon - Fri 09:30 - 17:00
Sat 09:30 - 16:30
More Info
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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
67 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
Reviewed 2 days ago NEW

Visiting a local garden centre with my mum - saw it had a coffee shop, so had a coffee - apparently it was a 'big thing' with people visiting the garden centre just to go to the coffee shop/restaurant.. It was clean, it had seats, the coffee was ok - Just nothing remarkable - Oh £1.90 for a fruit scone... More 

Helpful?
Thank JPR_101
Newcastle upon Tyne, United Kingdom
Level Contributor
90 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 1 week ago via mobile

We visited the Tea Rooms for an Easter Treat for the family, last week, and we were not disappointed. The afternoon tea was unique and plentiful. The Wellington boot smoothie was a lovely touch. 2 delicious sandwiches and a range of pastries meant the savoury outweighed the sweet which was perfect for us. A scone and mini cakes finished off... More 

Helpful?
2 Thank Fiona D
Durham, United Kingdom
Level Contributor
146 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago via mobile

Met a friend here as she lives nearby. Had toastie, salad then lemon meringue. Friend had jacket pot and a chocolate tiffin slice. All fresh and delicious. Staff very efficient. A busy cafe within a lovely garden centre and shop.

Helpful?
Thank saraswales
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

I visited the coffee shop on a Sunday in March. I intended having a full English breakfast which according to their website was available all day. There wasn't a big queue but the service was slow. I asked for the breakfast but was told that they didn't do them after 12 noon. It was 2 minutes past 12 and I... More 

Helpful?
1 Thank Lindsay D
Caroline C, General Manager at Brambles Coffee Shop, responded to this review

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was not satisfiable. In order for us to address the situation accordingly, we would appreciate it... More 

Durham, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Went today with my friend, we had the gardeners delight tea between us. Everything was fresh, beautifully prepared/presented and well worth every penny. Would definately recommend. The staff were very attentive and friendly. Would recommend booking beforehand.

Helpful?
Thank Durham42
Durham, United Kingdom
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 3 weeks ago

We went to Brambles Café as we had enjoyed an afternoon tea the week before. The restaurant was quite busy, ordered our meals and didn't have long to wait. The food was well presented. The main dinner was lovely but the chicken breast was not fresh & was very hard & dry making it very difficult to cut. The Yorkshire... More 

Helpful?
Thank elcanbo
Chester-le-Street, United Kingdom
Level Contributor
65 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

Where do I start? went to Shincliffe Garden Centre yesterday and decided to have some lunch at Brambles. wish we hadn't bothered. Yes they were busy, Yes staff were very friendly, yes there was a queue in which I waited for 20 minutes, but hey ho it was Sunday. Placed our order and sat down at table number 6. Waited... More 

Helpful?
Thank Mandy C
Caroline C, General Manager at Brambles Coffee Shop, responded to this review

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was not satisfiable. I have investigated exactly which cook was responsible for these poor standards &... More 

2 reviews
Reviewed 3 weeks ago

NOT a place to go if you want to eat alone. Staff were unfriendly and unhelpful. I couldn't give a table number, as I was alone so I couldn't keep a table. They couldn't serve me food or drink without a table number!!! Left hungry and disappointed.

Helpful?
Thank Vicki Y
Caroline C, General Manager at Brambles Coffee Shop, responded to this review

Vicki, thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was not satisfiable. I am also sorry that the staff did not meet your expectations.... More 

2 reviews
Reviewed 4 weeks ago

What a wonderful mothers day Gardeners Delight, afternoon tea. Food was beautiful and well presented, lots of choice and a box to take home all you cannot eat!! Staff very friendly, in particular Laura and Chloe. The garden centre is a lovely place, with lots of hidden gems to purchase. Well worth a visit, we will definitely be back for... More 

Helpful?
Thank Julie T
Durham, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Had a wonderful Mothers Day afternoon tea. My daughter arranged for Gardeners delight tea. Staff very helpful and friendly.Food is always lovely.We also take our dogs in the garden and the sunny spot was beautiful today. Highly recommend mum and daughter treat and thank you for the lovely flowers. Made a lovely unexpected gift x

Helpful?
Thank karen j

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, British, Gluten Free Options
Meals
Breakfast, Brunch, Lunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
10:30 - 16:00
Monday
09:30 - 17:00
Tuesday
09:30 - 17:00
Wednesday
09:30 - 17:00
Thursday
09:30 - 17:00
Friday
09:30 - 17:00
Saturday
09:30 - 16:30
Location and Contact Information
  • Address: Hall Lane, Shincliffe, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Shincliffe
  • Phone Number: +44 191 384 7553

Questions & Answers

Questions? Get answers from Brambles Coffee Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?