Experience didn't start well upon making a reservation. On their website it states it will look after kids free for a couple of hours if you dine at the restaurant. When we tried to book that in they said it is only if you stay...More
Bula FoodMonster-hk, All, Happy Fiji Day! We appreciate you feedbacks and feel we need to set the record straight on behalf of our wonderful and dedicated team. > From our experience, bad review cannot simply be removed by... More
Bula FoodMonster-hk, All, Happy Fiji Day! We appreciate you feedbacks and feel we need to set the record straight on behalf of our wonderful and dedicated team. > From our experience, bad review cannot simply be removed by reporting them. That's not how it work and it wouldn't be fair for legitimate reviews. > Reviews that are irrelevant are posted at time for a number of reasons; and those are reported when they come. Ports O' Cal has long standing reputation (over 20 years of operations) with a dedicated team that attract lots of regulars. The review we received are usually fantastic and we spend a lot of time and efforts to maintain this. We consistency thrive to improve with new menu idea, concepts, 'show' service that is unique not only in Denarau, but also in Fiji; perhaps even in the South- Pacific. The way we 'get rid of them' is by getting more reviews; always taking our dinners feedbacks very seriously. Unfortunately, at times, and like all other venues on Trip advisor, we receive negative reviews for the sake of being negative, sometime completely irrelevant. Whether these are done on purpose or not, we do monitor them and like to reply to make things clear again; on behalf on our great team. As manager, I have worked on Europe, America and Australia. From my experience, you would be hard pressed to find such a quality restaurant (food and service) in most of our developed countries/city. therefore, I invite everyone to come visit, spend time with us at dinner, and judge for yourself. Vinaka Vakalevu and see you soon!