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About
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Cafe, Asian, Wine Bar, Italian, American
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Live Music
Reviews (13,983)
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Traveller rating
6,394
3,348
1,093
310
205
Show reviews that mention
All reviews cheesecake salad cakes bread burger chicken worth the wait huge menu long wait wait for a table take away large portions great place to eat waikiki servings hawaii slice
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Reviewed 1 week ago

The service was very slow, our meal took over 40 minutes to arrive at the table. Our waiter never came back to check on us to see if we needed anything to accompany our dinner. I had the Salmon which was dry on the outside...and a little overcooked. My wife had the fried shrimp basket, the breading was very thick and again the shrimp was overcooked. This was extremely disappointing as The Cheesecake Fctory back home has excellent food and service. I would not visit this establishment again.More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago via mobile

Who would have thought that a lovely evening can be had at a chain restaurant? We were put off by the crowds for a few days, but far out, not disappointed at all. Service was exceptional. Food was great. Prices very good for waikiki. Logistics...for this place must be huge, but they do it with ease, well done. Walked out and both went fantastic!! Thank you to our 22yr experienced waiter (5yrs here). Incredible service!More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thanks for your review. We're glad our team provided great service when you dined with us. We look forward to your next visit.

Reviewed 2 weeks ago via mobile

Great variety, tasty selection. Was a bit pricey but we are on holiday and loved it. Our server Travis was very friendly. The guys here work hard +

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you for this review. We're so glad you enjoyed our extensive menu options and friendly service. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. Thanks again, and we look forward to your next visit.

Reviewed 3 weeks ago via mobile

I would advise booking before you go but if you don’t they take your details, give you an approximate time and text when your table is available. The restaurant is considerably bigger than it looks from the outside. We were sort of tucked away in...a booth in the back but no complaints. The waiters were very attentive. Water arrived quickly and asked what drinks we would like. As we were not ready he just said wave when you are. Ordered drinks then said come back in 5 for the food order. The food came reasonably quickly and the only “negative” was the lady tried to deliver my meal from the wrong side and she spilled a bit of sauce over the table. We would definitely go again and recommend it very highly.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

We're very happy you enjoyed our attentive service. Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right. Thank you for your review, and we hope you can give us...More

Reviewed 4 weeks ago

Great food and service but it is always busy, best to go really early for dinner or expect to wait in line for quite some time for a table. We only had a 20 min wait for a table of 6 around 6pm but tried...again another night at 7pm and it was going to be over an hour. Great family dining and such a big menu to choose from.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review, Melissa. We're glad you enjoyed our great food, good service, and extensive menu options. Thanks for your patience with the wait, and we hope to see you again soon.

Reviewed 4 weeks ago via mobile

Ate here twice. One in the afternoon for a snack and another for dinner. We had very good experiences both times. Of course, their cheesecake is the best.

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Thank you for your review. We're glad you enjoyed your experience with us. We look forward to seeing you again soon to enjoy more of our cheesecake.

Reviewed 4 weeks ago via mobile

We ate in Cheesecake Factory for the 1st time ever, 2 days in a row because the food is SO good. Night 1 - Mushroom Burger,Crispy pineapple Chicken & Shrimp, probably the best I’ve ever eaten. Night 2 - Crispy pineapple Chicken & Shrimp,Bang Bang...Chicken & Shrimp. Incredible taste and portion size. Lovely cocktails too. Oh and they also serve amazing cheesecake. This will not be my last visit to CF and I’ll recommend it to all my friends.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Danny, we're so glad you enjoyed our Mushroom Burger, Crispy Pineapple Chicken and Shrimp, Bang-Bang Chicken and Shrimp, cocktails, generous portion sizes, and cheesecake. Thanks for the kind review, and we hope to see you again soon.

Reviewed 4 weeks ago

Having reserved a table for 7.15pm, we arrived at 7.08pm and was asked to stand to one side as our table was not ready. whilst we waited we noticed other guests were being seated, I once again approached the front of desk and asked if...there was a problem, it was now 7.25pm. It appears that the girl working the front desk had not placed our name in line for the table. the young lady again explained our table was not yet ready, however customers walking in asking for a table were being seated before my wife and myself. In fact we were talking to a couple who explained they had walked in 5 minutes earlier and having given their telephone number received a text whilst talking to myself and was seated. at this point I asked to speak to the manager as I was now very upset with this service. On approaching the front desk, the young girl who was the problem turned away as the manager arrived, I tried to explain the problems incurred only to be told my table was now ready. The whole experience lasted for 30 minutes and left both my wife and myself very upset. We left and will not return.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We are so sorry you and your wife were not satisfied with our host staff service and the wait you experienced. We know you are frustrated, and we would like to speak with you more. Please visit our website's Contact Us page. Select "General Questions...More

Reviewed 4 weeks ago

Largest menu I've ever seen - it was like a book. Surprisingly was one of the less expensive places we ate in Waikiki and was expecting the opposite to be true. Good food. Service was a bit spotty and disorganized. Expect to be there a...while.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for this review. We're so glad you enjoyed our extensive menu options and good food. We are so sorry you were not satisfied with our service. Next time, please let our managers know if anything can be improved so we can do our...More

Reviewed 4 weeks ago via mobile

Not quite like the Cheesecake Factory seen in the movies but well worth a visit. The restaurant is huge. There was a long line to get in and we thought it would be a long wait but to our surprise we were seated within 5...minutes. The menu options are extensive and the serving portions are huge. I would recommend sharing a meal if you are t a big eater. But what was the highlight for us was that they have a seperate fryer for gluten free fries. My daughter is a coeliac and it’s very rare to find GF fries. Whilst the GF menu isn’t extensive they do have good food options. My husband and I enjoyed our meals and my daughter enjoyed her GF meal.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We're so glad you, your husband, and your daughter enjoyed our meals, extensive menu options, and generous portion sizes. Thank you for your review and your patience with the wait. We hope to see you all again soon.

Reviewed 4 weeks ago

This spot is very popular in Honolulu. Always a queue out the door, but they are very good & will text you when your table is ready ! Very good service, a bit noisy atmosphere but the american waitresses talk loud ! The main meals...were so delicious. My daughter and I shared a bistro shrimp pasta dish, it was so delicious. We were all very full so went back the following night for a cheesecake for dessert, they are so decadent. Between four of us we had: Lemon & raspberry cheescake, cherry chocolate cheesecake, keylime cheesecake, and choc caramel cheesecake !!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

We're so glad you and your daughter enjoyed our Bistro Shrimp Pasta, cheesecake, and great service. We want all our guests to be comfortable when they are dining with us, and we are sorry it was too noisy. Thank you for your review, and we...More

Reviewed 5 weeks ago

Good value for Waikiki . Presentation was excellent and very tasty. We had Steak and Salmon. In would go again . Booking is a good idea

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you so much for this review, Bill. We're glad you enjoyed our Steak Diane and Herb Crusted Salmon. We look forward to your next visit.

Reviewed 10 May 2024 via mobile

What a beautiful lunch. Great choice of cheesecakes and deserts Amazing service Lovely atmosphere within the restaurant

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

We're so glad you enjoyed our desserts, extensive cheesecake options, lovely atmosphere, and amazing service. Thanks for the kind review, and we hope to see you again soon.

Reviewed 1 May 2024 via mobile

Ordered a shrimp plater, it came out, the chips were OK, the coldslaw watery and the shirmp over cooked and like rubber. When I mentioned that the meal was poor, the waiter said, "What do I expect they specialise in cheese cake. Very disappointing.More

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 3 May 2024

We are so sorry you were not satisfied with your Fried Shrimp Platter. We will address this with our team. Next time, if anything about your meal can be improved, please let our managers know so we can make it right while you are dining...More

Reviewed 30 April 2024 via mobile

Overly friendly staff, large and extensive menu and super large portions! The pasta and meat balls is a must try and go hungry!

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheesecake Factory, Owner at The Cheesecake Factory, responded to this reviewResponded 3 May 2024

Thank you so much for this review. We're glad you enjoyed our Spaghetti & Meatballs, extensive menu options, and friendly service. We look forward to your next visit.

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Questions & Answers
Ask a question
ken v
18 June 2022|
AnswerShow all 2 answers
Response from J9821 | Reviewed this property |
Sorry I am not sure. Maybe email or call them to double check
0
Votes
Theodore C
4 July 2020|
AnswerShow all 9 answers
Response from KMichelTravels | Reviewed this property |
No, There is no free parking at the Cheesecake Factory. There is a parking garage close by OR if you are not allergic to walking 3-5 blocks to get to Cheesecake Factory you could park at the Zoo's Parking lot for a very... More
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Scenic679555
19 November 2019|
AnswerShow all 6 answers
Response from twduffyshawca | Reviewed this property |
They are busy most days...we beat the dinner rush by arriving around 4 to 4:30 pm...lunch menu valid until 5:00pm, hey we were on vacation.
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THE CHEESECAKE FACTORY, Honolulu - 2301 Kalakaua Avenue, Waikiki - Menu & Prices - Tripadvisor

Frequently Asked Questions about The Cheesecake Factory

Yes, The Cheesecake Factory offers takeaway services.

Yes, The Cheesecake Factory is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Cheesecake Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4