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What you can expect during your visit
  • Face masks required for staff in public areas
  • Face masks required for guests in public areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Cafe, Asian, Wine Bar, Italian, American
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Live Music
Reviews (13,663)
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11,050 results
Traveller rating
6,220
3,288
1,072
285
185
Traveller type
Time of year
LanguageEnglish
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Traveller rating
6,220
3,288
1,072
285
185
Show reviews that mention
All reviews cheesecake salad cakes bread chicken burger fries worth the wait huge menu long wait wait for a table take away minute wait large portions great place to eat buzzer waikiki
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Reviewed 1 week ago via mobile

I've never seen or been to a cheese cake factory, but now that I have, I can't stop. The choices of cheesecake are all wonderful and make it difficult to pick just one. The service is top of the line and the best I experienced...in the area. Definitely a "Customer First" kind of establishment.More

Date of visit: October 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Tim, thank you for your review. We're glad you enjoy our wonderful cheesecake options and great service. We look forward to your next visit.

Reviewed 1 week ago

Located just across from Waikiki beach, this is has dependably good food and healthy options as well. The service was great and restaurant was observing all Covid precautions.

Date of visit: September 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Hi Min, thank you for your review. We're glad you enjoyed our food, menu options, and great service. We look forward to your next visit.

Reviewed 1 week ago

The food was absolutely delicious and tasty. The birthday cheesecake was delicious and decorated wonderfully. The drinks were delicious and tart just like lemonade is supposed to be. The bacon cheeseburger was delightful. The breakfast was delicious and tasty. The pasta was absolutely delicious.

Date of visit: October 2021
Helpful?
Reviewed 2 weeks ago via mobile

You really can’t go wrong with the cheesecake factory. If you’re unsure or can’t get into any other restaurant Due to restrictions for social distancing and requirements of reservations,they were able to seat us quickly the food was good. Pricing reasonable friendly wait staff socially...distancedMore

Date of visit: September 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you so much for this review. We're glad you enjoy dining with us, and we look forward to your next visit.

Reviewed 3 weeks ago

In an area where food prices can be very high, cheesecake factory offers good food, drinks, and service at reasonable prices. Large menu with something for everyone. We really enjoyed it.

Date of visit: September 2021
Helpful?
Reviewed 3 weeks ago via mobile

You can never go wrong with cheesecake factory. Everything is huge and shareable so you’re not spending a lot of money. The cheesecake is always on point , we usually have it packed up and ready to go so we can eat it in the...hotel. Central to everything around so you can shop or just hang out and people watch while you’re waiting to be seated. Overall a great place to eat and drink.More

Date of visit: September 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Annelise, thank you for your review. We're so happy you enjoy our food, drinks, and generous portion sizes. We hope to see you again soon for some more of our cheesecake.

Reviewed 4 weeks ago

We usually don’t eat at chain restaurants on vacation, but we can see this restaurant from our room and were hungry. We were seated quickly and the service was really good. I tried the Luau salad and it was amazing. I will be back to...get it again before we leave. Crunchy wonton shells, thinly sliced cucumbers, red peppers, carrots , grilled chicken, macadamia nuts and a yummy toasted sesame dressing. My husband had the chicken Madeira and it was good as usual. The food was out quickly.More

Date of visit: September 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thanks for your review, Lori. We're glad you and your husband enjoyed our amazing Luau Salad, Chicken Madeira, and service. We hope to see you both again soon.

Reviewed 8 September 2021 via mobile

I always enjoy eating at the Cheesecake Factory. This one in particular looked very fancy from the outside. Some of their drinks were more Hawaii themed compared to those in the mainland. They get a 5/5 for drinks. The food was good except I asked...for my food a certain way and it came out completely wrong. I would definitely eat here again though.More

Date of visit: August 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 September 2021

We're glad you enjoyed our food and drinks. We are so sorry for the mistakes that were made with your order. You have every right to be disappointed. Our team should be much more attentive when putting together an order, and we will work to...More

Reviewed 6 September 2021 via mobile

Cheesecake was one of our favourite restaurants , unfortunately we went there a total of four different times. two are amazing great service, great food the other two were very unwelcoming poor quality of food and service. First time we order Bang bang chicken, pizza...mushroom sausage flatbread with calamari olives, and pasta with sausage and meatballs amazing service delicious food. Second visit, explained we were only having dessert and coffee, received coffee in a water glass which was supposed to be a latte no flavour of coffee asked for a spoon asked for cream asked for sugar took a very long time to get each items, it seemed to be inconvenienced by coming only in for dessert cheesecake was delicious.More

Date of visit: September 2021
Helpful?
Reviewed 25 August 2021 via mobile

On our trip we stopped at Cheesecake Factory for lunch. Our waiter James L. was amazing. Drinks were refilled as needed and he took such care to ask questions about our son's food allergy. He was an exceptional waiter. The Caesar salad with chicken, Flatbread...pizza and burger were all delicious. This was by far one if best meals on Honolulu!More

Date of visit: August 2021
Helpful?
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 26 August 2021

Thanks for your review, Lynne. We're glad you enjoyed our delicious Caesar Salad, Flatbread Pizza, burgers, and exceptional service. We hope to see you again soon.

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Questions & Answers
Ask a question
Theodore C
4 July 2020|
AnswerShow all 8 answers
Response from KMichelTravels | Reviewed this property |
No, There is no free parking at the Cheesecake Factory. There is a parking garage close by OR if you are not allergic to walking 3-5 blocks to get to Cheesecake Factory you could park at the Zoo's Parking lot for a very... More
0
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Scenic679555
19 November 2019|
AnswerShow all 6 answers
Response from twduffyshawca | Reviewed this property |
They are busy most days...we beat the dinner rush by arriving around 4 to 4:30 pm...lunch menu valid until 5:00pm, hey we were on vacation.
0
Votes
mslinds85
27 January 2019|
AnswerShow all 8 answers
Response from 19gypsy1952 | Reviewed this property |
Yes they have happy hour, we had calamati and drinks. Was excellent, enjoy
1
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Frequently Asked Questions about The Cheesecake Factory

Yes, The Cheesecake Factory offers takeaway services.

Yes, The Cheesecake Factory is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Cheesecake Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4