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Cold Stone Creamery

1000 W Columbus Ave, Springfield, MA 01105-2518
+1 413-736-6060
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Overview
  • Excellent60%
  • Very good20%
  • Average17%
  • Poor0%
  • Terrible3%
Travellers talk about
“ice cream” (17 reviews)
“oreos” (2 reviews)
“heath bar” (2 reviews)
Open Now
11:00 am - 10:00 pm Hours
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1000 W Columbus Ave, Springfield, MA 01105-2518
All Details
Write a ReviewReviews (29)
Traveller rating
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1 - 10 of 27 reviews

Reviewed 1 week ago via mobile

I came her for a friends birthday party, and while the line was a bit long, it was worth it! They didn’t have many selections, but you got to add many toppings to make it your own! The location is great! Right near where MGM...More

Thank BrenaIsHuman
Reviewed 4 weeks ago via mobile

I always order the strawberry blonde!! Is a perfect combination of strawberries, caramel and gram crackers!! Im my opinion best ice cream I ever tried!

Thank Danielle B
Reviewed 18 July 2018

Way over priced for what you get. The hard ice cream is to soft, and melts quickly. Flavor is also bland. Won`t return.More

Thank Tom L
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 5 weeks ago

Dear Tom L: Thanks for taking time to review Cold Stone Creamery in Springfield. We make our ice cream every day, right here in the store with the best ingredients available. While it is more expensive than others' product, the high butterfat content, super-premium ingredients,...More

Reviewed 3 April 2018 via mobile

We stopped in after visiting the basketball hall of fame. I was very excited to try this ice cream because of all the toppings and options you can add. I chose birthday cake flavored ice cream and added golden Oreos, crushed grams, I asked for...More

Thank lindsayjae
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 19 April 2018

Dear Linsayjae: Thank you for taking time to write a review. I'm sorry you didn't love your ice cream at Cold Stone. We make it on-site using the best ingredients available, so it's super fresh. The Cake Batter ice cream mixes actual cake batter into...More

Reviewed 4 October 2017

Cold Stone is a staple in the western mass scene and everybody who lives there pretty much knows about it. Conveniently located near to Plan B, its the ideal location for anyone wanting dessert after dinner. I've had the cookie dough which was very good....More

Thank Vjay S
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 17 October 2017

Dear Vjay S: Thanks for taking time to review our Cold Stone. I'm glad you enjoyed the experience. Please always let us know how we can make the experience better. Sincerely Brian White, Owner

Reviewed 22 September 2017

I ordered the Heath Bar Shake. It is expensive at $7.25 or so but it was sensational. It is in a good location right by the Basketball Hall of Fame.

Thank mrandmrskb
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 17 October 2017

Dear mrandmrkskb: Thanks for choosing Cold Stone and for taking time to review our location. I'm so glad you enjoyed your shake, and we hope to see you again soon. Sincerely Brian White, Owner

Reviewed 8 August 2017

After dinner at Plan B Burger Bar which is right next door, we went to Cold Stone for dessert. We both had the Peanut Butter Cup Perfection signature creation (I changed up French Vanilla Ice Cream for Chocolate). We love it! It is the best...More

Thank Jim G
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 17 October 2017

Dear Jim G: Thanks for the excellent review. We hope to see you again soon, and please always let us know how we can enhance the guest experience. Sincerely, Brian White, Owner

Reviewed 20 April 2017

This was a totally different type of Ice cream store. The different types of flavors had such an amazing taste. I recommend everyone to try it.

Thank deaclove
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 17 October 2017

Dear Deaclove: Thanks for the awesome review. I'm so glad you enjoyed your visit to Cold Stone, and we hope to serve you again soon. Sincerely, Brian White, VP White Management

Reviewed 25 March 2017

This is a great place for family and friends of all ages to meet and visit while enjoying incredibly yummy ice cream treats!!

Thank kimberly200196
Reviewed 21 March 2017

Be prepared to enjoy the best ice cream that you have ever tasted! Be prepared also to experience the long lines and a five to ten minute wait!!!!!

Thank johnsZ9339HP
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Nearby Attractions
Springfield Museums
419 reviews
1.21 km away
Forest Park
238 reviews
1.33 km away
Dr. Seuss National Memorial Sculpture Garden
400 reviews
1.14 km away
Basketball Hall of Fame
570 reviews
.07 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 1000 W Columbus Ave, Springfield, MA 01105-2518
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-736-6060
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