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Cold Stone Creamery

1000 W Columbus Ave, Springfield, MA 01105-2518
+1 413-736-6060
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Overview
  • Excellent59%
  • Very good25%
  • Average12%
  • Poor0%
  • Terrible4%
Travellers talk about
“ice cream” (16 reviews)
“mix ins” (3 reviews)
Closed Now
All hours
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1000 W Columbus Ave, Springfield, MA 01105-2518
All Details
Write a Review
Reviews (24)
Traveller rating
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1 - 10 of 23 reviews

Reviewed 4 October 2017

Cold Stone is a staple in the western mass scene and everybody who lives there pretty much knows about it. Conveniently located near to Plan B, its the ideal location for anyone wanting dessert after dinner. I've had the cookie dough which was very good....More

Thank Vjay S
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 4 weeks ago

Dear Vjay S: Thanks for taking time to review our Cold Stone. I'm glad you enjoyed the experience. Please always let us know how we can make the experience better. Sincerely Brian White, Owner

Reviewed 22 September 2017

I ordered the Heath Bar Shake. It is expensive at $7.25 or so but it was sensational. It is in a good location right by the Basketball Hall of Fame.

Thank mrandmrskb
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 4 weeks ago

Dear mrandmrkskb: Thanks for choosing Cold Stone and for taking time to review our location. I'm so glad you enjoyed your shake, and we hope to see you again soon. Sincerely Brian White, Owner

Reviewed 8 August 2017

After dinner at Plan B Burger Bar which is right next door, we went to Cold Stone for dessert. We both had the Peanut Butter Cup Perfection signature creation (I changed up French Vanilla Ice Cream for Chocolate). We love it! It is the best...More

Thank Jim G
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 4 weeks ago

Dear Jim G: Thanks for the excellent review. We hope to see you again soon, and please always let us know how we can enhance the guest experience. Sincerely, Brian White, Owner

Reviewed 20 April 2017

This was a totally different type of Ice cream store. The different types of flavors had such an amazing taste. I recommend everyone to try it.

Thank deaclove
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 4 weeks ago

Dear Deaclove: Thanks for the awesome review. I'm so glad you enjoyed your visit to Cold Stone, and we hope to serve you again soon. Sincerely, Brian White, VP White Management

Reviewed 25 March 2017

This is a great place for family and friends of all ages to meet and visit while enjoying incredibly yummy ice cream treats!!

Thank kimberly200196
Reviewed 21 March 2017

Be prepared to enjoy the best ice cream that you have ever tasted! Be prepared also to experience the long lines and a five to ten minute wait!!!!!

Thank johnsZ9339HP
Reviewed 27 November 2016

Delicious, full-fat and dense ice cream. The one who prepared my order left 1/2 of my mix-ins on the marble which was disappointing for the price you pay for a small cup. It was still a treat tho!More

1  Thank KristenCT
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 3 December 2016

Dear Kristen T: Thank you for the good review. Please let the crew members or managers know if anything is not up to your liking, and we can remake the ice cream for you. Cold Stone ice cream is a premium treat, and we want...More

Reviewed 18 October 2016

After a nice night out listening to bands play, a bunch of us went here to enjoy some ice cream. The few that had never been here were very happy with our choice. The coffee ice cream is my favorite but some of the others...More

Thank Zingara1
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 24 November 2016

Dear Zingara1: Thanks for the awesome review. We look forward to serving you again soon. Sincerely, Brian White, Owner

Reviewed 8 August 2016 via mobile

Of this ice cream! We don't go here all that often because we find it a little bit expensive. However, every now and then we enjoy a good treat!More

Thank Dale P
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 24 November 2016

Dear Dale P: Thank you for taking time to review my ice cream shop. And thank you for the five stars. We work really hard to create a great atmosphere with our crew members, and I'm happy to read that we are delivering on our...More

Reviewed 19 May 2016

Good ice cream to which you can add a variety of smoosh-ins. Usually very busy so be prepared to wait in line. Pricier than some other local home made ice cream places. Located in the Basketball Hall of Fame building.More

Thank gjsbill
BrianWVP, Owner at Cold Stone Creamery, responded to this reviewResponded 24 May 2016

Dear Gjsbill: Thank you for choosing Cold Stone Creamery. We appreciate the business and the excellent review. Now that the college students are back and we have appropriate staffing, we should be able to trim that line down a bit...it's a challenge when the weather...More

Nearby
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.14 km away
Plan B Burger Bar
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.12 km away
La Fiorentina Pastry Shop
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.50 km away
Frigo's
65 reviews
.39 km away
Nearby Attractions
Springfield Museums
368 reviews
1.21 km away
Dr. Seuss National Memorial Sculpture Garden
365 reviews
1.14 km away
Basketball Hall of Fame
513 reviews
.07 km away
The Amazing World of Dr. Seuss Museum
32 reviews
1.22 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 1000 W Columbus Ave, Springfield, MA 01105-2518
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-736-6060
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