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777 Rte 1, Saugus, MA 01906
+1 781-231-2738
Today
11:00 - 23:00
Closed now
All hours
Hours:
Sun - Fri 11:00 - 23:00
Sat 07:00 - 23:00
More Info
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28 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 27: English reviews
Boston, Massachusetts
Level Contributor
39 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 August 2016

Stopped by for a quick lunch while in Saugus. Restroom floors were sticky. Trash can was overflowing. Fairly clean but could have used a good cleaning. Meal was average. I had the Tuna roll with fries and my husband had the chicken tenders. He mentioned that the honey mustard dip was exceptional but the rest.....average. I do appreciate that seniors... More 

Helpful?
Thank anner0ck
Portland, Maine
Level Contributor
47 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 12 August 2016 via mobile

Walked inside to just get dessert and was not greeted by anyone for a few minutes so hot the drive through and got what we wanted there still good ice cream but no the best service.

Helpful?
Thank den4rius
Danvers MA
Level Contributor
130 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed 14 July 2016

I often meet a friend for coffee or a sundae and have been to this Friendly's a few times. I went tonight, had to ask for napkins and water just to wash down my cup, spoon and the table. The coffee was very weak. We ordered sundaes, had to wait quite a while and when they finally came, they were... More 

Helpful?
Thank Meredith H
Providence, Rhode Island
Level Contributor
161 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
2 of 5 bubbles Reviewed 22 June 2016 via mobile

Went there while staying at nearby hotel. 830pm place full , tables without customer but loaded with dished on every one of them. At 9pm ALL the wait staff went home but one The prices are getting out of hand. There is nothing fresh here. It is all pre cut weighed and sent in frozen

Helpful?
Thank TomRIUSA
Topsham, Maine
1 review
2 of 5 bubbles Reviewed 17 June 2016

We waited a very long time for ur meal after our order was taken -- probably 40 minutes or so. We were not alone, however. Others also had long waits.

Helpful?
Thank RWDent
Montreal, Canada
Level Contributor
47 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 13 June 2016 via mobile

Mediocre burger, had to ask for napkins and utensils. Waited more than 15 minutes for our ice cream sundaes - which I thought was excessive. Won't be rushing back.

Helpful?
Thank SkipNDonna
Level Contributor
42 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 26 April 2016 via mobile

Went to Friendly's today for lunch with my son and my daughter. My daughter had the honey barbecue chicken sandwich as well as myself. My son had a half pound double cheeseburger with bacon. They brought out the wrong order food. And told us we would not have to pay for it. But one they gave us the receipt the... More 

Helpful?
Thank Mianewhall
County Galway, Ireland
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 November 2015 via mobile

We came here looking for a good lunch and it was just right. The service was excellent the food fresh and tasty. We were all very impressed.

Helpful?
Thank Galway_Entertainer
Boston, MA
Level Contributor
156 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 27 September 2015

If you are looking to have a quiet meal, Friendly's is not the place to stop at as many families take advantage of the happy ending sundae. The cheeseburgers are not bad at all. It's very busy in here so prepare yourself to be lost in everybody else's thoughts.

Helpful?
Thank mcmalvarez
2 reviews
1 of 5 bubbles Reviewed 30 July 2015 via mobile

The supposedly homemade mac and cheese that they boast about is not even as good as Kraft's Mac 'n Cheese from the supermarket and the screaming toddlers ruin the atmosphere.

Helpful?
Thank Kenneth P

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
USD 20
Cuisine
American
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Takeout, Wheelchair Accessible
Good for
Child-friendly, Cheap Eats
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: 777 Rte 1, Saugus, MA 01906
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: +1 781-231-2738

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?