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The Cheesecake Factory

442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
+1 805-371-9705
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  • Excellent48%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“cheesecake” (82 reviews)
“miso salmon” (4 reviews)
“salad” (26 reviews)
Closed Now
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
All Details
Write a ReviewReviews (277)
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1 - 10 of 254 reviews

Reviewed 1 week ago

Terrible Experience. We arrived and were told it would be an hour wait, which was fine, that was expected as it was a Saturday night. We walked around the mall and came back after an hour right on time. The host took us to our...More

Thank Tim L
Reviewed 4 weeks ago

We arrived at 11:00 on a Saturday and were seated right away. The server was very patient while we took a long time to decide. We order the lunch portions of spaghetti and meat balls and shepherds pie. Both entrees were excellent. Arriving early (at...More

Thank Jerry B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Jerry, Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 4 weeks ago via mobile

Not sure it's worth the wait but there are things to do at the mall and choices for after dinner drinks too. Typical location with good food. Busy like I said so expect longer wait times and food delivery times.More

Thank bgskyman
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi Bgskyman, Thank you for your feedback. We know it is hard to wait while you are hungry and completely understand your frustration with us. For future visits, try to come in right when we open in the morning or later in the evening to...More

Reviewed 7 March 2018

Large menu, which appears to list favorites with customers. Prices are reasonable. It is often busy at times but with a short waiting list. Casual dress usually except after Sunday church services perhaps. Apparently all groups, children but not many, so a Family place everything...More

Thank nadinaswanson
Reviewed 4 March 2018

My husband and I celebrate monthly anniversaries. After an afternoon of an historic museum, a scenic drive and a walk in The Oaks, we were hungry. We sought out the SkinnyLicious Menu and enjoyed our selections in the interior patio. I was amazed at how...More

Thank tapbelle
Reviewed 16 February 2018

Very slow service, we had to ask more than once to get something, food not cooked right (wellness), food taste overall poor.

Thank Mike C
Reviewed 5 February 2018 via mobile

The five of us had brunch at The Oaks Cheesecake today. We got there at 10:30 am so no waiting. We were seated and waited on promptly and ordered soon thereafter. I had to send the huevos rancheros to be heated. It was barely lukewarm....More

Thank Daphne1229
Reviewed 26 January 2018 via mobile

Cheesecake Factory has something for everyone. Whether you want pasta or pizza or a vegetarian meal, the vast menu provides many options for whatever you desire. Not only that, but the food taste great. To top it off, their cheesecake is delicious and also offers...More

Thank DrewmanG
Reviewed 19 January 2018 via mobile

We dined at the Cheesecake Factory in Dubai, AED. Gosh, every dish was so flavourful & portions were Huge ! All of us were so satisfied. No wonder there was quite a queue. While waiting, I looked at all the cheesecakes on display & couldn't...More

Thank HeidiSydney
Reviewed 14 January 2018

This must happen - Australia NEEDS a Cheesecake Factory!!! It's amazingly good - huge menu variety and amazing meals and cheesecakes. Can't wait to go back to the States simply for the Cheesecake Factory.

Thank Tanz973
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Ask a question
Questions & Answers
13 September 2015|
AnswerShow all 5 answers
Response from Laurala8558 | Reviewed this property |
No. It's not a buffet. You order from the menu.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 21 - USD 30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
10:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
10:00 am - 12:00 am
Location and Contact Information
  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: +1 805-371-9705
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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