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New England Soup Factory

140 Washington St, Ste 1, Salem, MA 01970-3529
+1 978-744-0444
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  • Excellent57%
  • Very good31%
  • Average9%
  • Poor1%
  • Terrible2%
Travellers talk about
“soups” (59 reviews)
“corn chowder” (15 reviews)
Closed Now
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American, Soups, Vegetarian Friendly, Vegan Options, Gluten Free Options
140 Washington St, Ste 1, Salem, MA 01970-3529
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Reviews (146)
Traveller rating
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1 - 10 of 145 reviews

Reviewed 1 week ago

While this place is not a fancy eatery, this is a great spot for lunch, right on Washington Street in the heart of downtown Salem. There were several soup choices available the day a friend and I ate there, and we liked being offered samples...More

Thank Timnl2015
Reviewed 29 July 2017 via mobile

This place is a bit of "a hole in the wall." We expected this to be less like a fast food type of place where you order at the counter and it only seats maybe 10 people. I love soup and it's rare to find...More

Thank pjmdvm
Reviewed 14 July 2017 via mobile

Right downtown the most difficult part is finding a parking space after circling around the block twice we found one. Small space but plenty of tables to sit and watch out the window. Super friendly staff, they give you free samples. We ordered the clam...More

Thank MaeHem50
Reviewed 27 June 2017 via mobile

I liked that they will give you samples before you commit to a selection. Everything is really fresh! The shop itself is small but that has zero impact on how great the soup is!

Thank Amanda T
Reviewed 14 June 2017

Delicious! I got a creamy, carrot based soup, which was super tasty, and the caprese sandwich, which was also delicious. Great service as well, you are welcome to try any of the soups before you choose one to purchase.

Thank Sara R
Reviewed 16 May 2017

This place has great soup and since it was a cool, rainy day in May-soup was perfect. I had lobster which was tomato based instead of cream like a bisque-it was delicious and I could only eat 1/2 before I was stuffed. Hubby had clam...More

Reviewed 5 December 2016

While visiting Salem on a cold winter day, we happen across this shop. What warms you up better than a brandy? Soup. The owner and server was nice with a touch of humor. Out of four people, everyone enjoyed their meal. I especially like a...More

Thank Don S
Reviewed 19 November 2016

We stopped here on a whim and I am so glad that we did. He let us try before buying, which was very nice. I had a lima bean soup and my mom had chicken noodle. We also bought two bottle teas to go with....More

Thank Lisa L
Reviewed 2 November 2016 via mobile

We visited this restaurant the weekend of Halloween in Salem so it was busy to say the least. The soups were delicious. They have both vegan and vegetarian options which is always appreciated. The sandwiches however were okay at best. They had two vegetarian options...More

Thank raykz
A TripAdvisor Member
Reviewed 24 October 2016 via mobile

Amazing soup!!!!!!! They have all different kinds and always have a vegan option. My husband is a meat eater and got the chicken vegetable soup. He said it was awesome!! I'm vegan and The soup for me was split pea pumpkin soup and it was...More

Thank A TripAdvisor Member
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Nearby Attractions
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674 reviews
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53 reviews
.17 km away
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.10 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Local cuisine, Kids
Open Hours
12:00 - 19:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
11:00 - 20:00
12:00 - 19:00
Location and Contact Information
  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: +1 978-744-0444
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