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11800 W Broad St Ste 2092, Richmond, VA 23233-7927
+1 804-364-9670
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  • Excellent60%
  • Very good28%
  • Average8%
  • Poor0%
  • Terrible4%
26 Mar 2017
“Broken drive thru but the kids were out there!”
22 Feb 2017
“Friendly, Neat, Clean & Always Delicious”
Restaurant Hours
Fast food, American
11800 W Broad St Ste 2092, Richmond, VA 23233-7927
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Reviews (25)
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1 - 10 of 25 reviews

Reviewed 27 March 2017

The place had a huge line but the kids were out there taking orders and did a great job. Shorter wait than I thought.

Thank techgmu
Reviewed 22 February 2017

You always know what you are getting at a Chick-fil-A and they do it right! This location always has friendly staff and is kept up regularly. It is at a very popular location and is extremely busy; you may have a little wait; however, the...More

Thank LinLea711
Reviewed 31 December 2016

All Chick-fil-A's are generally great overall quality; from facility and staff to food. The line was out the door one Saturday at noon. I can't believe how quickly they moved the line. I was impressed.

Thank LazyProjector
Reviewed 22 August 2016 via mobile

This Chick-fil-A is in a mall. It is good, the food was served quickly and correctly. The people working there were attentive and friendly. Good place to stop if you need a quick snack while shopping.

Thank Heather K
Reviewed 21 August 2016

The drive thru and the dining room were very busy. We ate inside and the wait was minimal. Service was excellent and quick. The food is always great. If something of yours isn't ready they will bring it to your table asap. Love coming here!

Thank dsummer20
Reviewed 19 July 2016

The service was great and food fresh yummy in the stomach.Prices were reasonable and very clean inside and cool since 101 outside glad the ac was working great and we were comfortable to eat.People were friendly and glad we stopped here for our lunch.

Thank Lisa F
Reviewed 5 July 2016

Love this one in Short Pump Mall! Very clean, staff and food Great! Plenty of seating. Will definitely be going back. The staff went out of there way to be helpful and keep the entire place clean!

Thank SandTrippers
Reviewed 23 June 2016

Do not feel as if it should be listed as fast food. Friendly service makes you feel like you are visiting family. Clean and prompt service with a smile and little extra good day. comment

Thank Baileyh0
Reviewed 22 May 2016

One of my fav for quick service and fast foods. Feel like I'm eating something decent .... Not like McDonald's!

Thank Bonnie P
Reviewed 30 March 2016

First visit to a Chick-A-Fil. The employee made sure to make our visit extra special. She gave us a variety of sauces to try with our chicken sandwiches. We were very happy with the food. It was fresh, tasted delicious and very reasonably priced. Family...More

Thank Travelinklan
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Nearby Attractions
Short Pump Mall
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.39 km away
Richmond Funny Bone
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Elizabeth Arden Red Door Spa
13 reviews
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TGI Fridays
7 reviews
.87 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 11800 W Broad St Ste 2092, Richmond, VA 23233-7927
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-364-9670
  • E-mail